Knowledgeable Case Manager experienced in coordinating care for marginalize individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
11
11
years of professional experience
Work History
Case Manager
ACQC
10.2018 - 08.2019
Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Adhered to ethical principles and standards to protect clients' confidential information.
Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect as mandated by law.
Intake Coordinator (Intern)
Chance Drop
02.2017 - 09.2017
Identified needs for case management intervention according to policies, scheduling assessments and preparing necessary documentation
Evaluated referrals, verifying accuracy for all physician information accurately
Communicated with patients and sources to obtain necessary clinical and demographic data.
Assistant Coordinator (Intern)
St. John's Ridgewood Multi-Service
01.2016 - 11.2016
Provided family-centered, strength-based services, assisting families by providing referrals for emergency family support from community resources
Referred clients to food pantries, jobs, and educational resources knowledgeably
Assisted families with developing understanding of community resources and involvement.
HHA
All City Health Services
01.2009 - 11.2013
Followed nutritional plans to prepare optimal meals.
Always maintained safety and security in the work environment
Transported clients for medical and personal outings.
Handled turning and positioning of bed patients according to schedules
Communicated with patients, providing support and motivation and creating a welcoming environment.
Home Health Aide
Reliable Community Care
05.2008 - 12.2010
Providing a safe and clean environment for client. Assisted clients with activities of daily living.
Monitored patient's physical and mental health. Scheduled appointments and performed housekeeping duties.
Prepared meals and laundry and transportation. Showed compassion, nature, and loving disposition.
Patient Access Technician at Children's Hospital of the Kings Daughters (CHKD)Patient Access Technician at Children's Hospital of the Kings Daughters (CHKD)