Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement
Overview
5
5
years of professional experience
Work History
Assistant Manager
Baldwin Real Estate Management
01.2018 - 03.2022
Work closely with property managers to ensure smooth operating of all apartment communities, condos and homes
Provide excellent customer service
Utilize proven sales techniques by offering and helped residents resolve maintenance issues
Coordinate all residential dwellings make ready process, leased apartments, condos and homes to prospective residents and manage the sales process from beginning to end
Process security deposits and manage accurate application files
Responsible for monthly residential retention reports
Figure increase on renewals, compose letters and new leases
Assist property manager on accounts payable, vendor scheduling, ordering maintenance and weekly owners reports
Ensure all invoices from the properties are approved, entered, and paid within a timely manner
Handle customer complaints personally to verify they were properly handled
Prepare written correspondence in the forms of letters, faxes, and emails in respect of leasing activities and maintenance issues
Assist and review all monthly financial reports for all assets
Oversee property maintenance and maintain vendor portfolio
Answer phone and handle all communication with vendor and residents
Trained all new staff members and familiarize them with rules and regulations of the position
Mastery of CRM system and training
Real Estate Agent
Century 21 Citrus Realty
11.2016 - 01.2018
Promoted sales through social media advertising
Responsible for assisting buyer and sellers in marketing and purchasing
Research and located real estate property for best price and terms
Convert leads to appointment for prospect buyer
Show properties that meet client’s needs
Consult with clients to ensure fiduciary service of real estate transactions from initial contact to closing