SANDRA L CANEL A
Moses Lake,WA
Summary
Experienced customer service specialist seeking a role in a dynamic work environment. Eager to build a long-term career with opportunity for career growth. Possess proven communication skills and passion for advocacy that will support your organization's cause. I would consider myself a people person and understand the advantages of excellent customer service. Have worked great under pressure and long hours. Quick to learn and follow instructions in any task. I am eager to learn new things.
Overview
7
7
years of professional experience
Work History
Packaging Operator / General Labor
Okanagan Specialty Fruits
Moses Lake, WA
09.2023 - 12.2024
- Communicated effectively with team members and supervisors to address any concerns or issues that arose during daily operations.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Ensured proper labeling of packages according to regulatory requirements, avoiding potential fines or product recalls due to noncompliance.
- Managed multiple tasks simultaneously while meeting tight deadlines, maintaining high-quality standards in all aspects of work performed.
Receptionist
Earl and Edwards, PLLC
Moses Lake, WA
08.2022 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Administrative Assistant
Northlake Appraisal
Moses Lake, WA
12.2018 - 11.2021
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Waitress
Tacos el Rey
02.2018 - 07.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School -
Moses Lake High School
Moses Lake, Washington12.2018
Skills
- Problem-Solving Abilities
- Delegation and goal setting
- Adaptability to learn quickly
- Bilingual Spanish
- 70 WMP Typists
- Team player
- Strong interpersonal skills
Customer Service
I have had the luxury of creating superior customer and staff relationships. I take pride in my work and am able to take on many responsibilities. I can remain calm and cool in high-stress situations.
Timeline
Packaging Operator / General Labor
Okanagan Specialty Fruits
09.2023 - 12.2024
Receptionist
Earl and Edwards, PLLC
08.2022 - 08.2023
Administrative Assistant
Northlake Appraisal
12.2018 - 11.2021
Waitress
Tacos el Rey
02.2018 - 07.2018
High School -
Moses Lake High School