Resourceful and experienced worker offering expertise in customer service, and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
27
27
years of professional experience
Work History
Administrative Specialist
North Carolina State University
05.2006 - Current
Created and updated records and files to maintain document compliance.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Resolved customer concerns efficiently to promote satisfaction and loyalty.
Managed crew of up to 25 employees
Key Holder
Joann Fabrics
09.1996 - 07.2007
Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Fabric knowledge, cutting and measurements.
Education
High School Diploma -
Palatine High School
Palatine, IL
06.1998
No Degree - Cosmetology
Arlington Heights Academy of Cosmetology
Arlington Heights, IL
06.1998
Skills
Strong Work Ethic
Excellent Organization Skills
Excellent interpersonal relationship skills and works well with others
Fluent in English and Spanish
Technology Skills: Excel, Word, and manage Databases