Sandra Carrillo
Indio,CA
Summary
Accomplished Supervisor at Los Angeles County Sheriff Department, adept in strategic planning and staff development. Leveraged strong leadership and problem-solving skills to enhance team productivity by 30%, foster a culture of excellence, and ensure high safety standards. Excelled in process improvement and effective communication, driving operational efficiency and fostering a collaborative work environment.
Overview
33
33
years of professional experience
Work History
Supervisor
Los Angeles County Sheriff Department
08.1979 - 12.2012
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
Education
Associate Of Business Administration - Criminal Justice
California State University Los Angeles
Los Angeles, CA06.1984
Diploma - Court Reporter
Schurr High School
Montebello, CA06.1979
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Strategic Planning
- Staff Development
- Staff Discipline
- Processes and procedures
- Operations Management
- Process Improvement
- Process Monitoring and Improvement
- Project Management
- Schedule development
- Policy Enforcement
- Priority management
- Expectation setting
- Negotiation
- Business Administration
- Business Development
- Data Analytics
- Teamwork and Collaboration
- Problem-Solving
- Multitasking Abilities
- Multitasking
- Attention to Detail
- Time Management
- Excellent Communication
- Decision-Making
- Effective Communication
- Adaptability and Flexibility
- Organizational Skills
- Analytical Thinking
- Team building
- Active Listening
- Interpersonal Skills
- Professionalism
- Relationship Building
- Self Motivation
- Adaptability
- Reliability
- Task Prioritization
- Project Planning
- Conflict Resolution
- Idea Development and Brainstorming
- Written Communication
- Data Analysis
- Quality Assurance
- Interpersonal Communication
- Problem-solving aptitude
- Professional Demeanor
- Time management abilities
- Team Collaboration
- Goal Setting
Languages
English
Professional Working
Timeline
Supervisor
Los Angeles County Sheriff Department
08.1979 - 12.2012
Associate Of Business Administration - Criminal Justice
California State University Los Angeles
Diploma - Court Reporter
Schurr High School
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