Sandra Carthage

Receives client and performs WIC/MIHP eligibillity and enrollment.

Enter data into MIWIC and Encompass including registering new clients.

Schedule client for follow up visit.

Perform accurate anthropometric measurements, hemoglobin, and blood lead tests as necessary.

Attend satellite clinics as assigned.

Perform accurate information to the public via phone regarding programs, eligibility requirements, and community services that may meet client/family needs.

Instruct client what to bring to appointments.

Make changes to appointment schedules as needed.

Compile program information packets as needed.

Answer all incoming calls to provide information or schedule appointments.

Greet clients and enter update information into Patagonia and MIWIC.

Check client out at the end of the appointment.

Provide replacement EBT cards.

• Check in patients and collection of personal, medical, and insurance information
• Check out patients, and scheduling of follow up appointments
• Management of incoming faxes
• Processing of paperwork for workers comp claims.

• Check in patients and collection of personal, medical, and insurance information
• Check out patients, and scheduling of follow up appointments
• Management of fax inbox
• Collection of copays and end of day deposit.

• Check in patients, and collection of personal, medical, and insurance information
• Check out patients, and scheduling of follow up appointments
• Triage of phone calls from multi line phone system
• Management of referral work ques
• Scheduling of all established and new patient appointments
• Verifying patients insurance eligibility and benefits coverage
• Collection of copays and end of day deposit.

• Check in patients, and collection of personal, medical and insurance information
• Scheduling of all established and new patient appointments
• Verifying of patients insurance eligibility and benefits coverage
• Triage of phone calls from multi line phone system
• Collection of copays and end of day deposit.

• Greet and check in patients, and collection of personal, medical, and insurance information
• Check out patients and scheduling of follow up appointments
• Scheduling of procedures
• Management of wait list work ques
• Daily collection of copays and end of day deposit.

• Scheduling of all appointments for new and established patients
• Triage phone calls from multi line phone system
• Coordination and implementation of services for referrals for patients inside and outside of the university
• Manage order and referral work ques
• Obtain prior authorizations for procedures
• Collection of copays and end of day deposit.

• Triage of phone calls from multi line phone system
• Scheduling of all new and established patient appointments
• Monitoring and maintenance of files for all patients
• Downloading of dictations and making necessary corrections
• Verification and follow up of patient insurance benefits
• Obtain insurance authorizations.