Sandra Castellón
West Hartford,Connecticut
Summary
Problem-solving director qualified to manage health regulations, perform patient care and further motivate talented staff. Enthusiastic professional with background affecting positive patient outcomes, finding creative solutions to administrative issues and interacting with diverse personalities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Clinical Director
Innovative Autism Services, LLC
08.2023 - 04.2024
- Developed performance management projects including establishing an ethical violation review process, establishing regular feedback practices, and addressing performance deficits across levels of the organization
- Led behavioral systems analyses projects to improve processes throughout the organization such as performance reviews, data collection systems, treatment fidelity, billing practices, and effective communication practices with key stakeholders
- Developed training and development materials for the talent acquisition team, administrative personnel, incoming hires, exiting employees, and behavior analytic students
- Provided coaching to executive leadership on leadership and culture to target improvement areas across the organization such as communication, identifying ongoing areas of continuous improvement, developing a positive work culture, and projecting business growth based on the company’s financial standing.
- · Lead and supervise a group of behavior analysts overseeing client care.
Assistant Clinical Director and Ethics Officer
Collaborative ABA Services
04.2022 - 08.2023
- Led performance management projects to establish regular feedback and goal setting practices across the organization
- Conducted a behavioral systems analysis to identify gaps in the revenue cycle management process, which resulted in recovering $46,114.13 for the organization
- Implemented training and development materials with current staff, interdisciplinary providers, new hires, behavior analytic students, exiting employees, and community stakeholders
- Provided coaching to executive leadership on leadership and culture to improve diversity efforts, continuous improvement projects, ethics support, and job satisfaction.
- · Lead and supervise a group of behavior analysts overseeing client care.
Clinical Manager
Juvo Autism + Behavioral Health Services/ Proud Moments ABA/ Constellation
09.2020 - 07.2022
- Led behavioral systems analyses to improve client and staff attendance and stakeholder satisfaction with scheduling practices.
- · Lead and supervise a group of direct care professionals.
Clinical Supervisor
Autism Learning Partners
08.2019 - 08.2020
- Provided coaching on leadership and culture to improve performance management practices in the region and identify areas of improvement across the region
- Developed training and development materials for administrative and clinical staff to improve the use of the company’s EMR system.
- · Lead and supervise a group of direct care professionals.
Clinical Supervisor
Childhood Autism Services, Inc.
08.2016 - 06.2019
- Developed training and development materials for behavior analytic students, new employees, and current supervisors
- Provided coaching on leadership and culture to improve quality care, revenue, feedback practices, and identify areas of improvement.
- · Lead and supervise a group of direct care professionals.
Organizational Behavior Management Consultant
The Scott Center for Autism Treatment and Research
08.2014 - 05.2016
- Developed behavioral system analyses to increase intake and testing appointments, restructure scholarship processes for low-income families, and recover $58,638 from process errors
- Developed training and development materials to assist the administrative team perform their respective responsibilities with increased accuracy.
Education
Master of Science - Organizational Behavior Management & ABA
Florida Institute of Technology
Melbourne, FL08.2016
Bachelor of Arts - Psychology
Florida International University
Miami, FL05.2014
Skills
- Performance Management
- Behavior System Analysis
- Training and Development
- Leadership and Culture Coaching
- Organizational Leadership
- Performance Improvement
- Interdisciplinary Collaboration
- Patient Care
- Effective Communication
- Quality Improvement
- Staff Development
Community Service
West Hartford’s Vision Zero Task Force
January 2023-Current
Provide behavior analytic consultation on evidence-based traffic safety interventions to eliminate fatal and severe injuries in the town of West Hartford.
Certification
BCBA 1-16-24618
LBA 786
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Timeline
Assistant Clinical Director
Innovative Autism Services, LLC
08.2023 - 04.2024
Assistant Clinical Director and Ethics Officer
Collaborative ABA Services
04.2022 - 08.2023
Clinical Manager
Juvo Autism + Behavioral Health Services/ Proud Moments ABA/ Constellation
09.2020 - 07.2022
Clinical Supervisor
Autism Learning Partners
08.2019 - 08.2020
Clinical Supervisor
Childhood Autism Services, Inc.
08.2016 - 06.2019
Organizational Behavior Management Consultant
The Scott Center for Autism Treatment and Research
08.2014 - 05.2016
Master of Science - Organizational Behavior Management & ABA
Florida Institute of Technology
Bachelor of Arts - Psychology
Florida International University
BCBA 1-16-24618
LBA 786
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