Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sandra Class

Sylva,NC

Summary

*Dynamic professional with a proven track record at White Sands Missile Range, excelling in volunteer coordination and program management. Skilled in community outreach and conflict resolution, I effectively foster relationships and enhance volunteer engagement. I implement strategies that improve program visibility and stakeholder involvement.

*Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers.

*Counseling professional with strong background in client-centered therapy and mental health support. Provided individual counseling and facilitated group sessions, contributing to overall well-being of clients. Known for strong interpersonal skills and adaptability in dynamic environments, effectively collaborating with team members to achieve positive outcomes.

*Emphasizes teamwork and adaptability to meet evolving needs. Skilled in leadership and communication, with focus on fostering supportive environment.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Volunteer

Community Table
10.2025 - Current

Assist in logging in food items for distribution

* Interpret Spanish to English as needed

* Sort food items on shelve


Volunteer Coordinator

White Sands Missile Range
06.2020 - 12.2023
  • Coordinated volunteer recruitment efforts to ensure adequate staffing for events and programs.
  • Developed training materials to enhance volunteer onboarding and engagement processes.
  • Managed scheduling of volunteers, optimizing coverage for various initiatives and activities.
  • Fostered relationships with community partners to expand outreach and support for volunteer opportunities.
  • Oversaw tracking of volunteer hours, ensuring accurate reporting for program evaluation and recognition.
  • Implemented feedback mechanisms to improve volunteer satisfaction and retention rates.
  • Led orientation sessions, providing essential information on roles, responsibilities, and organizational mission.

Army Substance Abuse & Suicide Program Manager

White Sands Missile Range
02.2003 - 12.2023

Oversee the drug testing, suicide prevention and substance abuse prevention programs. Conducted short-term counseling

  • Facilitated cross-functional team meetings to drive collaboration and project updates..
  • Established risk management strategies to mitigate potential project challenges effectively.
  • Collaborated with external partners to align resources and support project objectives.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
  • Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
  • Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
  • Implemented risk management strategies to mitigate potential barriers to project success.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Volunteer

White Sands Missile Range
06.2021 - 11.2023

Post Theater Volunteer

* Assisted in community outreach events to engage residents and foster participation.

* Operated the projector, lighting and sound

* Welcome community members


Volunteer

La Piñon Sexual Assault Recovery Services
03.2000 - 02.2015

Serve as an advocate for the victim with law enforcement & the medical community advocate:


  • Provide information and referral, emotional support and service linkage
  • Assisted SANE (Sexual Assault Nurse Examiner) and Face-to-Face Crisis Intervention:
  • Meet victim at SANE Unit for an exam or Face-to-Face which would be case specific
  • Provide emotional support for victim and family
  • Provide information to victim and family concerning services available to them
  • Provide information concerning law enforcement and the legal process

Education

Master of Arts - Counseling

College of Santa Fe
Albuquerque, NM

Skills

  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving and Team collaboration
  • Adaptability and dependability
  • Computer skills
  • Flexible schedule
  • Community outreach
  • Conflict resolution and Client relations strength
  • Filing and recordkeeping
  • Documentation and reporting
  • Multitasking and organization
  • Verbal and written communication and Organizational skills

Certification


  • International Employee Assistance Professional Association |Major: Certified Employee Assistance Professional Certification number - CEAP NO.
  • New Mexico Regulation & Licensing Department | Major: Alcohol and Drug Abuse Counselor (LADAC) License number: CAD0110981
  • National Association for Alcoholism and Drug abuse Counselors (NAADAC) | Major: Substance Abuse Professional (SAP) Certification- DOT Certification number 20598

Languages

Spanish
Professional Working

Timeline

Volunteer

Community Table
10.2025 - Current

Volunteer

White Sands Missile Range
06.2021 - 11.2023

Volunteer Coordinator

White Sands Missile Range
06.2020 - 12.2023

Army Substance Abuse & Suicide Program Manager

White Sands Missile Range
02.2003 - 12.2023

Volunteer

La Piñon Sexual Assault Recovery Services
03.2000 - 02.2015

Master of Arts - Counseling

College of Santa Fe