Sandra Coleman
Bryan
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Cheddars Stratch Kitchen
College Station
07.2024 - Current
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Operated POS terminals to input orders, split bills and calculate totals.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Explained menu items, describing ingredients and cooking methods upon request.
- Greeted customers, answered questions and recommended specials to increase profits.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Provided excellent customer service to ensure satisfaction.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Cashier and Server
McAlisters Deli
College Station
04.2022 - 06.2024
- Answered phone calls to assist customers with questions and orders.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Cleaned tables and chairs to prepare dining area for next customers.
- Stayed informed about daily specials, new menu items, promotions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Served food and beverages to patrons and confirmed complete orders.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Trained new employees to perform duties.
Teen Volunteer
CHI St. Joseph physical therapy
College Station
06.2021 - 08.2021
- Cleaned therapy equipment following each appointment to achieve sanitary regulations.
- Prepared treatment areas before each session by setting up necessary equipment.
- Maintained a clean and organized workspace throughout shift hours.
- Evaluated patient progress at consistent intervals and adjusted treatment plans to maximize benefit.
- Greeted patients upon arrival and escorted them to their treatment rooms.
- Gave pain-relief treatment to patients involving moist packs, foam rollers, soothing balms and infrared lamps.
- Maintained a clean environment by sterilizing equipment after each use.
Education
High School Diploma -
Bryan High School
Bryan, TX05-2024
Associate of Science - Nursing
Blinn College
Bryan, TXSkills
- Compassionate patient care
- Problem-solving skills
- Team collaboration
- Attention to detail
- Customer service
- Medical terminology
- Time management
- Health and safety
- Active listening
- Record keeping
- Food delivery
- Food and beverage pairings
- Strong work ethic
- Food safety standards
- Safe alcohol service
- Cleaning and sanitizing
- Upselling and cross selling
- Teamwork
- Exceptional customer service
- Adaptable and flexible
- High Volume Handling
- Order accuracy
- Problem-solving
- Relationship building
- Ordering procedures
- Menu memorization
- Food allergies awareness
- Liquor, wine, and food service
- Composed in challenging situations
Certification
- Certified Patient Care technician issued: 05/02/2024 certification #: 70720311
- Certified Phlebotomy technician issued: 05/07/2024 certification #: 37429406
- You Science career certification: Medical assistant: clinical and Lab procedures issued: 05/07/2024
Accomplishments
- Outstanding Academic achievement in Practicum health science
- Outstanding Academic achievement in Microbiology
- Academic scholars award
Timeline
Server
Cheddars Stratch Kitchen
07.2024 - Current
Cashier and Server
McAlisters Deli
04.2022 - 06.2024
Teen Volunteer
CHI St. Joseph physical therapy
06.2021 - 08.2021
High School Diploma -
Bryan High School
Associate of Science - Nursing
Blinn College
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