Sandra Coleman
Bear,DE
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Highly competent Warehouse Worker with robust experience in inventory management, order fulfillment, and shipping/receiving processes. Notable strength in maintaining optimal warehouse organization and safety standards. Committed to improving efficiency and productivity through continuous process improvement. In previous roles, contributed to reducing order-processing times and boosting customer satisfaction levels.
Overview
3
3
years of professional experience
Work History
Warehouse Worker
Life Tissue
Monrovia, Liberia [Overseas]
09.2021 - 02.2025
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided accurate information about products and services to customers.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered customer inquiries via phone, email, and chat.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Used approved scripts to de-escalate angry customers during telephone interactions.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
Education
High School Diploma -
ST. Gabriel Catholic High School
Parker Corner, Brewerville, Monrovia, Liberia08-2019
Skills
- Order tracking
- Inventory management
- Equipment operation
- Product knowledge
- Customer service
- Stock replenishment
- Attention to detail
- Safety compliance
- Team collaboration
- Communication skills
- Conflict resolution
Affiliations
- Read Books
- Sports
- cook
Accomplishments
I was honor at my graduation ceremony as the DUX of my class
References
References available upon request.
Timeline
Warehouse Worker
Life Tissue
09.2021 - 02.2025
High School Diploma -
ST. Gabriel Catholic High School