Sandra Constantin
Germantown,Maryland
Summary
Experienced professional with a comprehensive background in Agile methodologies and team facilitation. Proven ability to guide teams through Agile practices, fostering collaboration and driving successful project outcomes. Highly skilled at adapting to changing requirements, resolving conflicts, and ensuring continuous improvement. Recognized for strong leadership, effective communication, and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
SCRUM MASTER
Washington Adventist Hospital
04.2021 - Current
- Company Overview: Supported a Cerner Application (Health Care) which provided a full range of services, including video patient appointments, doctors order, patients record/information, patient visits
- Responsible for facilitating self-organizing team(s) to ensure the team is making progress against Program Increment commitments
- Organized and facilitated overall Sprint Planning, including daily stand-ups, reviews/demo, and retrospective
- Brought in Agile best practice such as continuous integration, code/design review, transparency, accountability, Jira tracking, product visioning, self-management, empowerment, and role training
- Utilized Jira as a kanban board to help track task orders and ensure progress is made throughout the sprint duration
- Utilized ServiceNow software to help track and get visibility of work items which were coming from production/End Users
- As a Scrum Master identified process changes required to accelerate development and remove major impediments
- Attend and participate in Scrum of Scrum calls following Agile process
- Worked with product owner during the Sprint review sessions to make sure all stories met the Definition of Done and get the stories accepted within the sprint
- Maintained up-to-date knowledge of new technologies, and generated ideas to improve service
- Protect the team from scope creep during the execution of the Program Increments
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Create a fun sharing and learning environment, experiment with various ideas to improve delivery, including pair-programming and cross-functional training
- Supported a Cerner Application (Health Care) which provided a full range of services, including video patient appointments, doctors order, patients record/information, patient visits
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
- Led sprint reviews and planning meetings to promote full team engagement.
- Developed custom Scrum boards for better task tracking and transparency within the team.
SCRUM MASTER
THINK2 TECHNOLOGIES
01.2019 - 03.2021
- Company Overview: Supported a Grant Management System which allowed outside vendors to apply and submit an Announcement to be awarded funds
- Supported a Grant Management System which allowed outside vendors to apply and submit an Announcement to be awarded funds
- Facilitated tasks amongst team members and ensured the development process went smoothly and delivered a productive system to the client
- Led and trained teams of up to 15 resources
- Collaborate with product owner to set goals for each project
- Create and monitor daily targets for each team member
- Facilitated processes including daily scrum, sprint planning, and sprint demos
- Kept the team focused on the sprint’s priorities, business values, and protecting team from over-committing
- Communicated team status/progress via Release/Sprint Burndown charts, story Acceptance rate and defects and make sure the stakeholders are aware of what is going on
- Assist in ensuring that the sprint goals are met each sprint
- Used Azure DevOps for project management and to track task orders throughout the sprint lifecycle
- Utilized SharePoint to file sharing and documentation for deliverables
- Team player who can work with different teams in the organization in a seamless manner
- Track all dependent team's testing and ensure smooth sprint completion
- Supported a Grant Management System which allowed outside vendors to apply and submit an Announcement to be awarded funds
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
HELP DESK ADMIN
Medstar Washinton Hospital Center
02.2015 - 12.2018
- Assisted with payroll and Pensions service management for 150+ employees
- Prepared invoices for more than 200 clients
- Assisted with bill payments, records organization and preparation, and other office duties to support financial and accounting operations
- Organize all patient information while communicating with the nurses, doctors, and patient families
- Insures correct input of all patient current medical information on the day of admission
- Ability to work independently without supervision
- Ability to do multiple tasks while triaging incoming calls
- Coordinate all new patient arrivals with nursing staff
- Notified transporter service for wheelchair assistance, patient transport to another unit or outside facilities and requesting bed assignment using Teletracking system
- Process all nursing orders and room change request within patient paperwork in a timely manner, and all other written communication directed by the unit coordinator/resource nurse
- Keeps records of office supplies and equipment materials
- Complied with all policies and procedures on an ongoing basis and maintained work area in compliance with infection-control guidelines
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
CERTIFIED SCRUM MASTER (CSM) -
Scrum Alliance
01.2023
Bachelor of Science - Nursing
UNIVERSITY OF DISTRICT OF COLUMBIA
05-2013
High School Diploma -
Montgomery Blair Hs
Maryland06-2005
Skills
- Management
- Problem solving
- Communication
- Leadership
- Agile metrics tracking
- Agile coaching
- Project management
- Sprint planning
- Scrum framework expertise
- Risk identification
- Software development lifecycle
- Kanban knowledge
- Backlog grooming
- User story creation
Personal Information
Title: certified senior scrum master
Timeline
SCRUM MASTER
Washington Adventist Hospital
04.2021 - Current
SCRUM MASTER
THINK2 TECHNOLOGIES
01.2019 - 03.2021
HELP DESK ADMIN
Medstar Washinton Hospital Center
02.2015 - 12.2018
CERTIFIED SCRUM MASTER (CSM) -
Scrum Alliance
Bachelor of Science - Nursing
UNIVERSITY OF DISTRICT OF COLUMBIA
High School Diploma -
Montgomery Blair Hs
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