Sandra Cooper
Antioch,CA
Summary
Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Exceeding in building strong relationships with colleagues, internal/external clients while maintaining integrity to organizations mission statement.
Overview
27
27
years of professional experience
Work History
Executive Assistant
Kaiser Permanente
06.2009 - 12.2023
- Demonstrated adaptability by seamlessly adjusting to shifting priorities, supporting multiple executives simultaneously. Managed calendars, travel coordination and expense reporting. Maintaining exceptional attention to detail. Focusing on short/long-term goals set forth by departments mission statement.
- Managed sensitive information with utmost discretion, ensuring confidentiality at all times.
- Coordinated high-profile events successfully within budget constraints through diligent vendor negotiations and resource allocation optimization efforts.
- Played a vital role in onboarding new employees, providing necessary orientation materials and guidance for seamless integration into the workplace culture.
- Assisted in the implementation of various business projects by organizing resources, creating timelines, and participating in cross-functional collaborations as needed.
Administrative Assistant (Contract-Completed)
Pacific Gas & Electric
12.2017 - 06.2018
- Support to 2 Directors and additional staff of 80+ employees
- SAP data entry to on-boarding/off-boarding non-employees
- Manage complex calendar schedules
- Run reports to track non-employees end dates and contract expirations
- Create purchase requisitions to order computer hardware/software, and supplies.
Field Marketing Coordinator (Contract-Completed)
Sutter Health
05.2017 - 12.2017
- Developed and implemented marketing materials, working with both internal and external clients to produce campaigns, media coverage, digital marketing, brochures, and signage
- Managing over 30 projects
- Coordinated with graphic designers, copywriters, and legal covering four South Bay Area hospitals and MOB’s
- Monitored project deliverables, continuously following up with clients to ensure projects delivery schedules are met.
Executive Assistant
Kaiser Permanente
07.2016 - 04.2017
- Supported the VP and SrDirector of Strategic Marketing Operations
- Managed heavy complex meeting and appointment calendars, events, and large group meetings, made travel arrangements, and facilitate conference calls, WebEx, and telepresence meetings
- Completed heavy calendaring, expense reporting and managed multiple projects
- Prepared confidential and sensitive correspondence on executives behalf
- Developed and maintained content for department SharePoint sites
- Tracked status of projects, work plans, and deliverables
- Created monthly financial analysis to provide metrics for budget reporting, and monthly recharges.
Project Coordinator (Contract-Completed)
Kaiser Permanente
01.2015 - 06.2016
- Developed and maintained content for department SharePoint sites
- Tracked status of projects, work plans, and deliverables
- Created monthly financial analysis to provide metrics for budget reporting, and monthly recharges
- Arranged special events, meeting, and conferences in destination locations, staying within budgeted guidelines
- Managed calendars, draft detail correspondence to internal and external customers
- Managed heavy travel schedules and processed multiple expense reports.
Project Coordinator (Contract- Completed)
NetApp
01.2013 - 09.2014
- Reconciled, processed, and reported monthly accruals, and deferrals for fiscal quarters end
- Ran crystal reports and created pivot tables using Excel to forecast payments for unearned monthly revenue
- Managed and assigned engineers to install storage clouds, maintenance, and other professional services
- Ensured all SOWs, contracts and installation reports are aligned with each project
- Utilized project management tool to audit and closed out projects.
Project Coordinator (Contract- Completed)
Kaiser Permanente
10.2011 - 12.2012
- Reconciled monthly write-offs for third party insurance claims
- Managed and closed out monthly audit findings
- Interfaced with organizational leaders and senior management to report accurate revenue recognition
- Managed database to report recovered/loss revenue.
Administrative Assistant (Contract-Completed)
Pacific Gas & Electric
04.2010 - 10.2011
- Support to 2 Directors and additional staff of 80+ employees
- SAP data entry to on-boarding/off-boarding non-employees
- Manage complex calendar schedules
- Run reports to track non-employees end dates and contract expirations
- Create purchase requisitions to order computer hardware/software, and supplies.
Associate Project Coordinator/Executive Assistant
Kaiser Permanente
08.1996 - 12.2009
- Supported 2 VP’s, Executive Director, and over 25 manager’s/staff
- Managed, maintained project schedules and communicated key tasks milestones, deadlines to stakeholders
- Managed construction contracts, RFP’s, RFI’s, submittals, and change orders
- Provided human resources support with on/off-boarding staff, coordinating employee moves, relocation and hiring temporary staff
- Negotiated contracts with vendors to secure venues, catering and audio visual equipment
- Scheduled meetings, conferences, and tradeshow events in 14 regions across the US onsite and offsite locations
- Monitored and resolved expense budget ($5M) needs including billing and payment authorization, special event costs, and business unit recharges.
Education
Master of Business Administration - Operations Management
San Francisco University
San Francisco, CA01.2016
Skills
- Executive Level Support
- Executive Schedule Management
- Travel Administration
- Managing Competing Priorities
- Database Management
- Strong Problem Solver
- Meticulous Attention to Detail
- Contracts & Negotiations
- Project Management
- Human Resources Management
- Process Improvement
- Advanced MS Office Suite
Timeline
Administrative Assistant (Contract-Completed)
Pacific Gas & Electric
12.2017 - 06.2018
Field Marketing Coordinator (Contract-Completed)
Sutter Health
05.2017 - 12.2017
Executive Assistant
Kaiser Permanente
07.2016 - 04.2017
Project Coordinator (Contract-Completed)
Kaiser Permanente
01.2015 - 06.2016
Project Coordinator (Contract- Completed)
NetApp
01.2013 - 09.2014
Project Coordinator (Contract- Completed)
Kaiser Permanente
10.2011 - 12.2012
Administrative Assistant (Contract-Completed)
Pacific Gas & Electric
04.2010 - 10.2011
Executive Assistant
Kaiser Permanente
06.2009 - 12.2023
Associate Project Coordinator/Executive Assistant
Kaiser Permanente
08.1996 - 12.2009
Master of Business Administration - Operations Management
San Francisco University
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