Sandra Cornall
Summary
Proactive Administrative Assistant with extensive experience in managing multi-line phone systems, maintaining confidentiality, and delivering exceptional customer service. Skilled in accurate record-keeping, office supply management, and supporting HR tasks. Bringing strong organizational abilities and a commitment to improving office efficiency.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Michael J Paciorek MD Facial Plastic Surgery
Auburn NY
03.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information. Obtaining authorizations for surgeries, scans and scheduling them as well,
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions. Handled daily and weekly cash outs.
Administrative Assistant
Eastern Finger Lakes Emergency Medical Care
Auburn NY
07.2019 - 03.2022
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files. Created monthly work schedules for the Emergency providers.
Administrative Assistant
Upstate Urology
Syracuse & Auburn NY
05.2013 - 07.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to patients inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Obtained authorizations for surgeries and scan along with scheduling these with the appropriate departments.
Education
Associate of Arts - Medical Office Management
Bryant & Stratton College
Syracuse, NY05.1996
Skills
- Patient Care
- Schedule Management/Data Entry
- Computer & Customer Skills
- Time Management
- Office Administration
Timeline
Administrative Assistant
Michael J Paciorek MD Facial Plastic Surgery
03.2022 - Current
Administrative Assistant
Eastern Finger Lakes Emergency Medical Care
07.2019 - 03.2022
Administrative Assistant
Upstate Urology
05.2013 - 07.2019
Associate of Arts - Medical Office Management
Bryant & Stratton College