Sandra Cornall
Summary
Proactive Administrative Assistant with extensive experience in managing multi-line phone systems, maintaining confidentiality, and delivering exceptional customer service. Skilled in accurate record-keeping, office supply management, and supporting HR tasks. Bringing strong organizational abilities and a commitment to improving office efficiency.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Michael J Paciorek MD Facial Plastic Surgery
2022.03 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information. Obtaining authorizations for surgeries, scans and scheduling them as well,
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions. Handled daily and weekly cash outs.
Administrative Assistant
Eastern Finger Lakes Emergency Medical Care
2019.07 - 2022.03
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files. Created monthly work schedules for the Emergency providers.
Administrative Assistant
Upstate Urology
2013.05 - 2019.07
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to patients inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Obtained authorizations for surgeries and scan along with scheduling these with the appropriate departments.
Education
Associate of Arts - Medical Office Management
Bryant & Stratton College
Syracuse, NY05.1996
Skills
- Patient Care
- Schedule Management/Data Entry
- Computer & Customer Skills
- Time Management
- Office Administration
Timeline
Administrative Assistant
Michael J Paciorek MD Facial Plastic Surgery
2022.03 - Current
Administrative Assistant
Eastern Finger Lakes Emergency Medical Care
2019.07 - 2022.03
Administrative Assistant
Upstate Urology
2013.05 - 2019.07
Associate of Arts - Medical Office Management
Bryant & Stratton College
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