Sandra Cortes
Queens,NY
Summary
Experienced specialist in offering exceptional service. Proactive professional, customer oriented with more than 20 years of experience in recognized companies. Great capacity for teamwork and strong organizational and interpersonal skills.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Cleaning Crew Member -PART TIME
Sparkle Cleaning Services
Brooklyn , NY
06.2023 - Current
- Carry out deep cleaning tasks and special projects by completing daily tasks with precision and efficiency.
- Cleaning, storing and supplying designated areas of the facility (dusting, sweeping, vacuuming, mopping, cleaning windows, ceilings, etc.)
- Keep the interiors of establishments such as common areas, premises, offices and apartments clean and tidy.
Busser/Food Runner - PART TIME
OGLIASTRO
Prospect , NY
05.2023 - Current
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Delivered food orders to tables in a timely manner according to company standards.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
BANK ADVISOR
Finanzauto
Bogota , Colombia
04.2012 - 05.2023
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Advised customers on bank products, services and financial planning options.
- Verified documents submitted by customers during account openings or other transactions.
- Met with new clients and completed pre-qualification procedures.
- Put together and executed loan documents.
Education
Osha 40
Nice Community
New York, NY10-2023
BUSINESS ADMINISTRATOR -
Libertadores University
Bogota, Colombia11.2007
Ingles Nivel 4
LaGuardia Community College of The City University of New York
Long Island City, NYSkills
- Compliance with the objectives and budgets of the company month by month
- Proactive participation in meetings aimed at creating new practices
- Empathic and calm management of user complaints
- Teamwork
- Customer service
- Adaptability
- Organizational skills
Personal Information
- Date of Birth: 08/21/83
- Nationality: Colombian
Languages
Spanish
Full Professional
English
Limited
Timeline
Cleaning Crew Member -PART TIME
Sparkle Cleaning Services
06.2023 - Current
Busser/Food Runner - PART TIME
OGLIASTRO
05.2023 - Current
BANK ADVISOR
Finanzauto
04.2012 - 05.2023
Osha 40
Nice Community
BUSINESS ADMINISTRATOR -
Libertadores University
Ingles Nivel 4
LaGuardia Community College of The City University of New York
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