Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Sandra Cox

Klamath Falls,Oregon

Summary

Proven leader in administrative management, adept at streamlining operations and enhancing productivity. Skilled in office administration and staff management, I excel in creating efficient workflows and fostering team collaboration. My strategic planning and organizational leadership have consistently improved office efficiency and staff performance.

Overview

35
35
years of professional experience

Work History

Administrative Manager

Klamath County
08.2015 - Current
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Provided exceptional administrative support for Board of Commissioners, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Process Payroll.
  • Updated reports, managed accounts, and generated reports for company database (Springbrook).
  • Led administrative team in supporting department heads, ensuring smooth day-to-day operations.
  • Streamlined travel arrangements for Board of Commissioners, optimizing itineraries and reducing travel expenses.
  • Organized and updated databases, records and other information resources.
  • Created reports, presentations and other materials for Board of Commissioners.
  • Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
  • Improved office efficiency by implementing streamlined administrative processes and procedures.
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.
  • Developed and implemented improved filing systems for enhanced order and accuracy.
  • Met department budgets by monitoring and reporting on office expenses.

Office Manager

Law Office of Melinda Brown
02.2012 - 08.2015
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Judicial Assistant

State of Oregon Circuit Court
02.2009 - 02.2012
  • Maintained confidentiality of sensitive information while handling high-profile or complex cases.
  • Demonstrated professionalism under pressure when addressing difficult situations within courtroom setting.
  • Consistently exhibited excellent attention-to-detail skills when reviewing and processing legal documents, ensuring accuracy and timeliness.
  • Assisted in drafting judicial opinions, orders, and memoranda for timely resolution of cases.
  • Expedited court proceedings by effectively prioritizing tasks according to urgency and deadlines.

Collections Manager

Carter-Jones Collections
01.1994 - 02.2009
  • Researched accounts and completed due diligence to resolve collection problems.
  • Reviewed, researched, and corrected discrepancies and customer concerns.
  • Improved overall collections efficiency by implementing strategic collection plans and processes.
  • Oversaw daily posting of payments to customer accounts.
  • Managed a diverse portfolio of accounts to optimize collection efforts and minimize losses.
  • Contacted customers to discuss late payments and options for remitting amounts due.

Store Manager

Taco Time
09.1989 - 01.2004
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.

Education

No Degree - General Studies

Oregon Institute of Technology
Klamath Falls, OR

High School Diploma -

Mazama High School
Klamath Falls, OR
06-1989

Skills

  • Office Administration
  • Organization and Multitasking
  • Staff Management
  • Critical Thinking
  • Relationship Building
  • Accounting Procedures
  • Customer Service Management
  • Scheduling and calendar management
  • Microsoft Office Suite
  • Organizational Leadership
  • Event Coordination
  • HR Support
  • Meeting Coordination
  • Team Collaboration
  • Account Reconciliation, Record Keeping and Reporting
  • Performance Evaluations, Performance Improvement
  • Document Control
  • Budgeting and Expense Monitoring (Springbrook)
  • Strategic Planning
  • Documentation and control
  • Hiring and Training
  • Data Management
  • Project Management
  • Contract Preparation
  • Developing Policies and Procedures
  • Travel Arrangements
  • Policy and procedure modification
  • Records Management
  • Research
  • Payroll processing (Springbrook)

Additional Information

Multiple Leadership trainings to include:

Association of Oregon Counties - County College Graduate

Leadership Klamath

National Association of Counties - Leading With Purpose

National Association of Counties - Leading With Purpose 2, currently enrolled


Timeline

Administrative Manager

Klamath County
08.2015 - Current

Office Manager

Law Office of Melinda Brown
02.2012 - 08.2015

Judicial Assistant

State of Oregon Circuit Court
02.2009 - 02.2012

Collections Manager

Carter-Jones Collections
01.1994 - 02.2009

Store Manager

Taco Time
09.1989 - 01.2004

No Degree - General Studies

Oregon Institute of Technology

High School Diploma -

Mazama High School

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Sandra Cox