Sandra Culpepper
Tampa,FL
Summary
Detail-oriented Executive Administrative Assistant with 6+ years of experience building operations from the ground up. Recovered lost revenue, created efficient systems, and elevated HR, finance, and customer service. Known for reliability, clear communication, and enabling leadership to focus on strategic growth.
Overview
2021
2021
years of professional experience
Work History
Executive Administrative Assistant
Core Elevator
12.2014 - 10.2020
- Recruited to replace the Office Manager; identified and recovered $250,000 in uninvoiced billables in the first month.
- Built all operating procedures and office workflows across billing, HR, A/P, A/R, and customer care.
- Owned accounts payable/receivable, HR administration, payroll coordination, and front-line client support.
- Hired, trained, and supervised five office staff; established onboarding, handbooks, and performance expectations.
- Produced compliance and policy documentation (OSHA-aligned safety manual, timesheet policies, employee handbook).
- Coordinated meetings, travel, and vendor relationships; supported two owners with executive-level admin support.
- Software: QuickBooks, Microsoft Word/Excel/Outlook/Publisher; WordPerfect for legal and legacy documents.
Legal Assistant
Charles Wender, Attorney at Law
2008 - 2013
- Managed case files and maintained comprehensive documentation for legal proceedings.
- Assisted in drafting legal documents, ensuring compliance with relevant laws and regulations.
- Coordinated communication between clients and attorneys to facilitate information exchange.
- Conducted legal research to support case preparation and strategy development.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Streamlined office processes, enhancing overall efficiency in case management workflow.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Owner
Made of Honor Cleaning Service
2007 - 2012
- Founded and managed a residential and commercial cleaning company serving high-level clientele, ensuring exceptional service quality and confidentiality.
- Supervised and trained a team of 5–6 cleaning professionals, coordinating daily assignments, client scheduling, and quality control.
- Maintained and grew a client base through referrals and consistent customer satisfaction.
- Balanced dual professional roles by operating the business while employed at a law firm, demonstrating strong time management and multitasking skills.
- Oversaw all business operations including scheduling, payroll, supply management, and client communication.
- Ensured compliance with safety and hygiene standards across all cleaning procedures.
- Built trusted relationships with clients through reliability, discretion, and attention to detail.
Education
Diploma -
McArthur High School
Skills
- Accounts Payable/Receivable
- HR & Onboarding
- Customer Care
- Process Design & SOPs
- QuickBooks & Office Suite
- Project & Vendor Coordination
- Meeting planning
- File management
- Customer service
- Meeting support
- Office administration
Timeline
Executive Administrative Assistant
Core Elevator
12.2014 - 10.2020
Legal Assistant
Charles Wender, Attorney at Law
2008 - 2013
Owner
Made of Honor Cleaning Service
2007 - 2012
Diploma -
McArthur High School
Strengths
- Meticulous attention to detail
- Connector & relationship builder
- Growth-minded; learns fast
- Positive, solutions-first attitude