Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline

Sandra Cunha

Clark

Summary

Dynamic Office Manager at MTA Contractors, Inc. with a proven track record in enhancing team productivity and managing vendor relationships. Expert in office administration and customer service, I excel in optimizing workflows and fostering a collaborative environment. Recognized for improving financial accuracy and boosting team morale through effective supervision and communication.

Overview

14
14
years of professional experience

Work History

Office Manager

MTA Contractors, Inc.
12.2010 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Improved team morale and cohesion with regular team-building activities and open communication channels.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Beauty Consultant

BC Salon
04.2013 - 09.2015
  • Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
  • Conducted consultations to understand client's desired look.
  • Conducted makeovers and skincare consultations, boosting customer confidence in their appearance.
  • Increased sales revenue through effective product demonstrations and persuasive communication skills.
  • Offered guidance on proper skincare routines, helping clients achieve healthier and more radiant complexions.

Education

Cosmetology - Skin Care

Capri Institute Of Hair Design, Kenilworth, NJ
06-2018

Associate of Arts - Criminal Justice

Union County College, Cranford, NJ
01-1996

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Staff management
  • Employee supervision
  • Operations management
  • Documentation and control
  • Workflow optimization
  • Team supervision
  • Travel coordination
  • Project management

Languages

Spanish
Native or Bilingual

Interests

  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Volunteering for community initiatives to give back to local communities and make a positive impact

Timeline

Beauty Consultant - BC Salon
04.2013 - 09.2015
Office Manager - MTA Contractors, Inc.
12.2010 - Current
Capri Institute Of Hair Design - Cosmetology, Skin Care
Union County College - Associate of Arts, Criminal Justice

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Sandra Cunha