Sandra Dahm-Schell
Swansea,Illinois
Summary
An organized, motivated and enthusiastic individual, eager to utilize time management and organizational skills across diverse settings and independent capacities. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
33
33
years of professional experience
1
1
Certification
Work History
General Manager/HR Manager
The Edge
Belleville, IL
04.2022 - Current
- Serves as the Manager overseeing the whole facility – the Entertainment department (the attractions – Laser Tag, Go-Karts, Bumper Cars, Bowling, Virtual Reality, Movie Theaters and Arcade); the Restaurant Department (Bartenders, Wait/Server Staff, Host/Hostess and Food Runners); and the Kitchen Department (Kitchen Manager, Chefs, Cooks and Dish/Busser Staff)
- Serves as Human Resource Manager – develop vacancy announcement, put on job hiring platforms for recruitment; determine qualifications of applicants; set-up and perform interviews; perform background checks; handle all orientations and onboarding; ensure all documentation has been received; and start of training with the appropriate department and Connecteam
- Handle all onboarding for new staff in payroll system and programs that are used for organization. Enrolls and maintains users (access levels) and maintain item in these programs into our Purchase Order Systems, Maintenance Programs (RTS, Aloha, Jolt)
- Maintain confidential files; contact for complaints and concerns by staff; works to ensure safety and good work environment for staff
- Evaluate and maintain health insurance benefits (medical/dental/vision)
- Maintain 401K Retirement plan
- Train the trainers for Front of House staff; and assist in training of new staff
- Maintain training Manuals and procedures
- Cross training of employees from one department to another for a more solid staff
- Work with department heads for promotions/specials – start of promotions, inputting into our point of sale system, cascade to the staff, and assist the Marketing Manager
- Staff performance evaluations - get feedback from managers
- Manage the semi-monthly payroll – ensure accuracy of time sheets (clockins); calculate cash tips for tipped employees; calculate hours and input for payroll in ADP
- Handle all unemployment claims with documentation
- Maintain accurate record keeping of staff – from start to end of employment
- Solicit, evaluate proposals and administer orders from various vendors for the entertainment side and restaurant to ensure supplies (pars) are met along with correct billing and inventory
- Ensured the accuracy of the weekly orders placed compared to the deliveries
- Verify pricing from vendors, compute totals to verify invoices and resolve any variances in inventory records
- Assist and maintain configurations for data access points throughout the building and to ensuring functioning and maintaining passwords for the non-public access points
- Send out weekly email blasts to guests in regard to promotions/specials
- Maintain email database for email campaigns (over 20,000 customers)
- Maintain digital signage information for advertisements
- Update and maintain company website.
Human Resource Manager/Marketing Manager
The Edge
Belleville, IL
08.1999 - 04.2022
- Serve as Human Resource Manager – develop vacancy announcement, put on job hiring platforms for recruitment; determine qualifications of applicants; set-up interviews; perform background checks; handle all orientations and onboarding; ensure all documentation has been received; and start of training with the appropriate department and Connecteam
- Handle all onboarding for new staff in payroll system and all programs used
- Maintain accurate record keeping of staff – from start to end of employment
- Evaluate staff performance relative to budgetary goals & feedback from managers
- Manage the semi-monthly payroll – ensure accuracy of time sheets (clockins); calculate cash tips for tipped employees; calculate hours and input for payroll
- Handle all unemployment claims with documentation
- Ensuring cross training of employees from one department to another
- Payroll liabilities by calculating employee and employer tax and liabilities; Semi-monthly; monthly, quarterly & Annual 941s and 940s
- Develop, maintain and submit monthly labor reports to the State of Illinois
- Evaluate and maintain health insurance benefits (medical, dental and vision)
- Maintain 401K Retirement plan
- Enroll/maintains users (access levels), maintain item in these programs into our Purchase Order Systems, Maintenance Programs and Payroll System
- Assist and maintain configurations for data access points throughout the building and to ensuring functioning and maintaining passwords for the non-public access points
- Work with department heads to initiate promotions/specials – Start of promotions, inputting into our point of sale system, cascade to the staff
- Send out weekly email blasts to guests in regard to promotions/specials
- Maintain digital signage information for advertisements
- Maintain and update the company website
- Served as Marketing Manager – Promotion/specials; develop a marketing plan, materials and broadcast to guests through various social media platforms (email blasts, Facebook, Instagram, Signpost, Spot on Reward Program and Twitter)
- Maintain email database (over 20,000 customers) (helped to increase database from approximately 5,000 to 20,000 emails).
Mgr of PC Administration/HR Manager for IT Department/Office Services Manager
Graybar Electric Company, Inc
St. Louis, MO
10.1993 - 08.1999
- Setup recruitment – to develop staff from assisting in interviews, doing background checks, orientation and onboarding to ensure all documentation/paperwork were in place for employment
- Ensured compliance within organization in regard to all regulations
- Maintain accurate record keeping of staff – from start to end of employment
- Ensured the accuracy of the weekly orders placed compared to the deliveries
- Setup users with the Network Department for all users on the PCs along with the server access
- Solicit, evaluate proposals from various vendors and administer service orders
- Solicit proposals for leasing computers and software
- Evaluate proposals and award the leasing contracts to vendors that met criteria
- Served at the primary contact to our leasing partners and with each District Delegate (had 12 District Delegates in various regional locations) to distribute and maintain inventory
- Maintained and resolved purchase order program to ensure billing invoices were accurate and we stayed within the budget
- Assisted the Chief Information Officer (CIO) to make maintain records and implementation of equipment
- Served as the Manager of our Office Services Staff
- Solicited proposals for equipment and supplies for the Information Systems office (approximately 250 employees at this location)
- Maintained the expense and salary budgets for the IT Department
- Served as the Human Resource Manager for the IT Department
- Maintained all personnel records
- Scouted for new hires, set-up interviews, background checks, orientations, onboarding, classifications and submit time sheets.
Administrative Assistant to Principal/Owner
Group Delta Consultants, Inc.
San Diego, California
07.1991 - 09.1993
- Provided phone and administrative assistance to one of the principals of the company
- Typed and reviewed engineering/geotechnical reports for clients
- Helped to review site plans before submitting to clients.
Education
Bachelor of Personnel Administration - Human Resources
Southern Illinois University
05.1991
Associate of Science Degree -
Southwest Illinois College
05.1985
Skills
- Human Resource Management (recruitment, interviewing, background checks, onboarding and Classification)
- Benefit Administrator - Insurance (manage & Select) and 401K Retirement
- Payroll Administrator – Calculate & Generate Payroll in ADP
- Caluculate Semi-Monthly; Monthly, Quarterly & Annual 941s and 940s for Federal & State Returns
- Labor Cost Controls
- Labor and tax reporting and Labor Audits
- Contract Negotiations with Vendors
- Schedule Management for Managers and Staff
- Business Administration
- Troubleshooting hardware and software
- Email Marketing and Marketing
- Customer Service
- Database Management and data entry
- Maintain inventory (COGS)
- Leadership & Team Management
- Performance Analysis
- Developed & Maintained Web site with Dreamweaver, Wix & Wordpress
- Building effective relationships with Staff and Customers
- Senior Management
- Process Automation
- Performance Improvement
- Financial document control
- Staff supervision, training and development
- PC Competent (Office Suite, Adobe Pro, Canva, Postermywall and other applications)
- Staff Training/Development and Management
- Facility Management
- Data review
References
- David Wagner, (618) 531-6146
- Steven Becker, (520) 822-4187, srbecker1972@gmail.com
- Krystal Frederick, (618) 701-8132, kfrederick09@yahoo.com
- Danny Shannon, (618) 806-5684, dmshannon78@gmail.com
Certification
Continued Legal Education Program/SHRM Program for
Critical Information for Employers as Employees Come Back to the Workplace from Greensfelder – Attorneys at Law (1.5 MCLE)
Timeline
General Manager/HR Manager
The Edge
04.2022 - Current
Human Resource Manager/Marketing Manager
The Edge
08.1999 - 04.2022
Mgr of PC Administration/HR Manager for IT Department/Office Services Manager
Graybar Electric Company, Inc
10.1993 - 08.1999
Administrative Assistant to Principal/Owner
Group Delta Consultants, Inc.
07.1991 - 09.1993
Bachelor of Personnel Administration - Human Resources
Southern Illinois University
Associate of Science Degree -
Southwest Illinois College
Continued Legal Education Program/SHRM Program for
Critical Information for Employers as Employees Come Back to the Workplace from Greensfelder – Attorneys at Law (1.5 MCLE)
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