Summary
Overview
Work History
Education
Skills
Timeline
Generic

SANDRA DARDEN

ARLINGTON,TX

Summary

Operations Manager with expertise in inventory, logistics, and warehouse management. Proven success in implementing technology and best practices to enhance operational efficiency and on-time delivery. Strong background in strategic planning, financial analysis, and quality initiatives. Recognized for driving improvements in training effectiveness and fleet maintenance.

Overview

8
8
years of professional experience

Work History

Freight Broker

Darden Logistics & Brokerage
01.2021 - 03.2025
  • Negotiated rates based on current market trends.
  • Acted as liaison between freight companies and shippers.
  • Validated load plans, cargo cleanliness, and transportation documentation.
  • Inspected received items to reconcile against invoices to record shortages and reject damaged goods.
  • Quoted potential customers on the price of freight brokerage.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Recruited top talent through interviews and personnel recommendations.
  • Managed day-to-day logistics operations, monitoring incoming deliveries, and overseeing [Task].
  • Managed freight logistics, ensuring timely delivery and optimal routing for shipments.


Distribution & Fleet Manager

CUSTOM ASSEMBLY, INC
04.2020 - 10.2020
  • Develop and implement management directives to guide operational growth, profitability, logistical efficiency, and personnel development for this third-party warehousing/distribution facility.
  • Hold total responsibility for all phases of inventory planning/movement and management, packaging, distribution, loss prevention and documentation/inventory tracking control for a 50,000 sq ft facility.
  • Prepare, analyze, and evaluate reports, procedures, and policy data; provide direction and support to 20+ employees.
  • As Fleet Manager, provide leadership, control, and orchestration of total fleet operations for this transportation provider with a fleet of 125+ vehicles; develop and implement management directives to guide operational efficiency and personnel development for fleet mechanics and technicians, and; responsible for maintaining state and federal required documentation.
  • Serve on the Safety Committee to develop employee training programs and enforce OSHA safety regulations.
  • Utilize effective fiscal skills to develop cost reductions proposals in distribution, packaging, etc.
  • Ensure SOPs and documentation is in place for operational processes, equipment controls and validation, corrective and preventive action, deviation, complaints and recalls, audits, change control and business continuity.
  • Review the effectiveness on in-place procedures and continually search for improved methods for evolving continuity of quality and improving productivity.
  • Ensure that the facilities are in compliance with OSHA, DOT and other federal / international regulations regarding transportation settings.
  • Communicated with upper management and drivers to build lasting relationships.
  • Supervised employees to promote optimal productivity in job tasks and duties.



Operations Manager

LSO FINAL MILE
07.2019 - 04.2020
  • Staples / Office Depot / Amerisource / U.S Mail et al.
  • Developed and implemented management directives to guide operational growth, profitability, logistical efficiency, and personnel development for this third party warehouse operation with a daily throughput volume of over 2600 orders
  • Controlled all phases of inventory planning and management, equipment ordering, warehousing, distribution, and documentation/inventory tracking control for a 75,000 sq ft warehouse facility
  • Developed and implemented management directives to empower 12 Master Contractors, 75 Independent
  • Contractors, Shipping & Receiving Supervisors and 50+ warehouse subordinates
  • Used highly effective communication/interpersonal skills for leading teams and motivating associates to work toward common objectives; trained and developed employees using LEAN and Six Sigma initiatives
  • Maximized operational efficiencies using defined metrics continuously improving operational performance while optimizing both company and customer measures

Driver Manager

Schneider National Inc.
08.2017 - 08.2019
  • Managed 100+ over-the-road drivers and assist with time management in order to deliver and pick up loads in accordance with deadlines.
  • Ensured compliance of loads with department of transportation: weight, length of trailers, and hours that could legally run.
  • Maintained communication with drivers to resolve personal and professional issues.
  • Involved with many day-to-day aspects of operations, including: - Client Relations - Training - Computer Tracking - Driver Recruitment - Driver Relations - Logistics Planning - Routing - Service Development.
  • Decreased driver turn-over by ensuring driver satisfaction, developing employee relations, and implementing improved procedures/policies.
  • Kept track of driver hours and miles to achieve maximum productivity in given hours.
  • Tracked driver behavior, timekeeping and attendance.
  • Coordinated load planning for drivers to minimize dispatch delays.
  • Arranged for onsite periodical inspections of vehicles in use.
  • Investigated collisions and passenger injuries, documenting incidents in reports.

Education

B.A. - Business Administration And Management

RUTGERS UNIVERSITY
New Brunswick, NJ
05.1991

Skills

  • Logistics planning and management

  • Fleet and facility maintenance optimization

  • Workforce productivity improvement

  • Focus on employee engagement and growth

  • Implementation of safety protocols

  • Collaborative networking abilities

  • Talent acquisition and assessment

  • Maintenance and repair coordination

  • Logistics facility inspections

  • Client support

  • Vehicle safety assessment

  • Supply chain management tools

  • Transportation regulations

  • Carrier selection

  • Internal loss prevention

  • Warehouse operations

  • Customer engagement

  • Data entry

  • Shipment tracking

Timeline

Freight Broker

Darden Logistics & Brokerage
01.2021 - 03.2025

Distribution & Fleet Manager

CUSTOM ASSEMBLY, INC
04.2020 - 10.2020

Operations Manager

LSO FINAL MILE
07.2019 - 04.2020

Driver Manager

Schneider National Inc.
08.2017 - 08.2019

B.A. - Business Administration And Management

RUTGERS UNIVERSITY

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