Summary
Overview
Work History
Education
Skills
Timeline
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Sandra Davis

Port Charlotte,FL

Summary

Organized and dedicated candidate and positive attitude. Ability to show compassion and understanding of situations that can become out of control can handle with professional skills. From working in a nursing home for over 16 years and having to deal with multiple issues from residents to family members to staff in a calm manor to be able to defuse situation's with great communication skills.

Overview

21
21
years of professional experience

Work History

Assistant Business Office Manager

Greystone Health And REHAB
11.2019 - 09.2021
  • Performed accounts receivable collections for past due accounts by conducting collection calls.
  • Managed staff scheduling, payroll, and benefits administration to ensure smooth operations and employee satisfaction.
  • Verified and tracked all project deadlines to facilitate smooth workflow and satisfied clients.
  • Resolved conflicts among team members through effective communication strategies resulting in harmonious work environments.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Discovered and rectified erroneous vendor billing, saving $[Amount] in potential costs.
  • Assisted in budget preparation and monitoring expenses for cost-effective business practices.
  • Delegated office staff to perform administrative duties and share workloads.
  • Managed main reception area to monitor scheduled appointments for [Type] business executives.
  • Contributed receiving data for financial lead for end-of-year accounting and internal audit processing.
  • Coordinated office events including team building activities, company meetings, holiday parties, enhancing employee morale.
  • Developed standards and promoted [Type] activities to enhance operational procedures.
  • Decreased expenditures [Number]% by implementing inventory controls and standardizing ordering procedures.
  • Updated reports, managed accounts, and generated reports for company database.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Delivered performance reviews, recommending additional training or advancements.
  • Contributed to revenue growth by identifying opportunities for cost savings within office operations.
  • Monitored supply and equipment handling to minimize loss, waste and fraud.
  • Handled customer inquiries professionally while providing exceptional service that exceeded expectations.
  • Developed new office procedural guidelines, improving efficiency by [Number]%.
  • Maintained vendor files and entered invoices into accounting software.
  • Prepared facility vouchers, expense transfers and monthly financial reports
  • Oversaw accounts payable and receivable functions to maintain timely payments and balanced books.
  • Managed and organized functions and oversaw daily operations of office with [Number] employees.
  • Coordinated corporate special events, team building programs and staff training opportunities.
  • Maintained accurate financial records with meticulous organization and attention to detail.
  • Developed training programs for new employees to facilitate seamless integration into the workplace culture.
  • Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Developed and maintained effective relationships with banking institutions to support financial operations.
  • Maximized cash flow through optimal billing and collection processes.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated with vendors and suppliers to facilitate timely payments.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Created organized filing system to manage department documents.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.

Assistant Business Office Manager

Sunset Lake Nursing And REHAB
11.2000 - 04.2013
  • Performed accounts receivable collections for past due accounts by conducting collection calls.
  • Verified and tracked all project deadlines to facilitate smooth workflow and satisfied clients.
  • Resolved conflicts among team members through effective communication strategies resulting in harmonious work environments.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Provided critical support during periods of rapid growth or change by adapting quickly to evolving business needs.
  • Collaborated with human resources on recruiting efforts, conducting interviews, and onboarding new hires.
  • Improved filing system efficiency by digitizing documents and implementing a user-friendly electronic database.
  • Assisted in budget preparation and monitoring expenses for cost-effective business practices.
  • Delegated office staff to perform administrative duties and share workloads.
  • Managed main reception area to monitor scheduled appointments for [Type] business executives.
  • Contributed receiving data for financial lead for end-of-year accounting and internal audit processing.
  • Implemented performance evaluation process which led to increased productivity levels across departments.
  • Coordinated office events including team building activities, company meetings, holiday parties, enhancing employee morale.
  • Developed standards and promoted [Type] activities to enhance operational procedures.
  • Decreased expenditures [Number]% by implementing inventory controls and standardizing ordering procedures.
  • Used [Software] to manage and maintain calendars for managers.
  • Updated reports, managed accounts, and generated reports for company database.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Delivered performance reviews, recommending additional training or advancements.
  • Facilitated cross-functional collaboration by fostering open lines of communication between departments leading to more cohesive teamwork.
  • Contributed to revenue growth by identifying opportunities for cost savings within office operations.
  • Optimized resource allocation by analyzing departmental needs and prioritizing requests accordingly.
  • Monitored supply and equipment handling to minimize loss, waste and fraud.
  • Supported senior management by assisting with daily tasks, meeting coordination, travel arrangements, and expense reporting.
  • Handled customer inquiries professionally while providing exceptional service that exceeded expectations.
  • Developed new office procedural guidelines, improving efficiency by [Number]%.
  • Conducted regular audits of financial transactions ensuring accuracy, consistency, and compliance with internal policies.
  • Maintained vendor files and entered invoices into accounting software.
  • Prepared facility vouchers, expense transfers and monthly financial reports
  • Enhanced interdepartmental communications for improved collaboration and project outcomes.
  • Oversaw accounts payable and receivable functions to maintain timely payments and balanced books.
  • Managed and organized functions and oversaw daily operations of office with [Number] employees.
  • Coordinated corporate special events, team building programs and staff training opportunities.
  • Maintained accurate financial records with meticulous organization and attention to detail.
  • Developed training programs for new employees to facilitate seamless integration into the workplace culture.
  • Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
  • Resolved financial discrepancies and customer billing issues with timely attention.

Education

High School Diploma -

Charlotte High School
Punta Gorda, FL
06.1975

Skills

  • Accounts Receivable
  • Relationship Building
  • Office Administration
  • Scheduling appointments
  • Accounts Payable
  • Office Management
  • Invoice Processing
  • Scheduling and calendar management
  • Account Reconciliation
  • Document Management
  • Records Management
  • Workflow Planning
  • Budget Planning
  • Payroll and budgeting
  • Event Coordination
  • Credit and collections
  • Policy and procedure modification
  • Report Preparation
  • Expense Tracking
  • Meeting Coordination
  • Human Resources Management
  • Expense Reporting
  • Data retrieval systems
  • Business operations management
  • Staff Training and Development
  • Employee Onboarding
  • Deadline Management
  • Inventory Control
  • Administrative Support
  • Business recordkeeping
  • Meeting facilitation
  • Attention to Detail
  • Critical Thinking
  • Active Listening
  • Planning and Prioritization
  • Microsoft Office
  • Flexible Schedule
  • Records and Database Management
  • Staff Management
  • Scheduling
  • Administrative Management
  • Vendor relationships
  • Bookkeeping
  • Hiring and Terminations
  • Performance Evaluations

Timeline

Assistant Business Office Manager

Greystone Health And REHAB
11.2019 - 09.2021

Assistant Business Office Manager

Sunset Lake Nursing And REHAB
11.2000 - 04.2013

High School Diploma -

Charlotte High School

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Sandra Davis