Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Work History
Accounts Receivable Analyst
3 Months
Medix Staffing | 07.2026 - Current
Reviewed aging reports to prioritize collection activity and resolve overdue balances.
Researched invoice discrepancies and coordinated corrections with billing and operations teams.
Reconciled accounts receivable balances with general ledger records to ensure accurate financial reporting.
Care coordinator supervisor
CENTROMED | 07 2023 - 07 2024
Enhanced patient care by developing and implementing comprehensive care plans.
Facilitated multi-disciplinary team meetings to ensure comprehensive care plans, enhancing patient outcomes.
Facilitated patient access to specialized medical services by building network of healthcare provider partnerships.
Improved care team communication with implementation of centralized information system.
Patient Care Coordinator
CentroMed | 08 2018 - 07 2023
Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Negotiated with insurance companies to secure coverage for necessary treatments, alleviating financial burdens for patients.
Resolved patient concerns and complaints with empathy and professionalism, restoring trust in healthcare services.
Surgery Scheduling Coordinator
Christus Santa Rosa Hospital | 07 2024 - 06.2025
Collaborated with medical teams to ensure timely scheduling of urgent and elective surgeries.
Enhanced patient experience by efficiently scheduling surgeries and managing appointment calendars.
Liaised between patients and insurance providers, ensuring proper authorization for scheduled procedures was obtained.