Sandra DeAgresta

Responsible but not limited to the following responsibilities:

• Support the Quartey Large Loss Process by analyzing reinsurance and primary insurance loss development.
• Provide detailed analysis reports that support large loss changes to the claims manager, corporate reserving, and RIA stakeholders.
• Analyze appropriate data sources as necessary, in support of Claims initiatives.
• Provide analytical support and insight for client-specific financial/claim audits and special projects
• Support the design, development, and maintenance of metrics as requested by Head of Corporate Claims.
• Complete complex data manipulation required to compare client data to MRAm financial and claim information, and investigate drivers of differences.
• Train Claims personnel on the proper use of customized metrics, reports and other tools and act as key expert resource on internal systems, such as FS-RI, Business Objects, ICO BW.
• Analyze financial, actuarial and claims data and other reports in support of Claims initiatives. Work in analyzing and confirming accuracy of key financial measures and figures and recommend proper accounting and claims processing associated with complex commutation transactions.
• Suggested changes to senior management using analytics to support recommendations and actively participated in the implementation of approved changes.
• Claims Planning Process
• Support the design, development and Maintenace of regulatory compliance reporting.

• Monitored Commutations/Liquidation.
• Conducted special projects for retrocession, and other third parties as required.
• Managed accounts payable and receivable, improving cash flow management.
• Wrote reports, authored papers and organized supporting documentation.
• Managed XOL billings, reconciled bank statements, and prepared financial reports.
• Managed and trained team members to enhance audit department performance and increase operational efficiency.
• Coordinated with external auditors during the annual audit process by providing requested documents and responding to inquiries in a timely manner.
• Investigated and resolved billing issues to maximize cash flow and minimize liabilities.
• Reported on financial results including balance sheets, income statements, cash flow statements.
• Created journal entries accurately and timely for month end close processes.
• Designed internal control policies to improve audit scores.
• Reviewed invoices for accuracy and completeness prior to payment processing.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Conducted system analysis and testing to identify and resolve technical issues, or inefficiencies.

• Delivered elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
• Analyzed existing systems and processes to identify areas of improvement.
• Identified opportunities for cost savings through process automation initiatives.
• Provided technical support for existing reports, dashboards or other tools.
• Managed requirements traceability information and tracked requirements status throughout the project.
• Provided technical support during user acceptance testing cycles.
• Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
• Undertook comprehensive project management duties, ensuring timely delivery of project objectives.
• Facilitated design sessions with the implementation team to define the solution.
• Assisted in developing training materials for internal staff on new products or services.
• Mapped and documented interfaces between legacy and new systems.
• Worked with cross-functional teams to achieve goals.

• Responsible for entries (treaties and/or facultative) in the Accounting and Underwriting systems/platforms, and all further modifications.
• Entered T&C (Terms and Conditions) into the accounting system with accuracy.
• Reviewed the contractual T&C (Terms and Conditions), submitted them to the underwriters for signature, and drew their attention in case of ambiguities or changes.
• Reviewed and processed the accounts and claims advice.
• Clarified discrepancies of accounts and claims with underwriters, claim experts, cedents, and brokers.
• I managed my own portfolio independently, with medium to complex accounts, and solved complex problems.
• Provided guidance by acting as a coach or mentor to juniors.
• Managed cash flow, including setting up client bank accounts in the accounting system, processing outgoing and incoming payments, and following up on pending payments and open balances.
• Performed ICS controls (Internal Control System) according to relevant guidelines, and pro-actively supported Underwriters in the performance of these controls.
• Monitored client accounts, statistics by using internal reports, perform data analysis, and support stakeholders with reports and statistics.
• Ensure compliance with sanctions and embargoes by scanning the respective lists and forwarding them to the Underwriter/Legal for further investigation if needed.
• Maintained good communication with clients by attending internal and external meetings, and workshops as required.
• Accountable for internal and external audit purposes.