Sandra DeGroat

Work History

Diagnostic Imaging Receptionist

Orange Regional Medical CenterCenter Ormc

02.1999 - 02.2013

Welcomed visitors and customers with professionalism.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Managed multiple tasks and met time-sensitive deadlines.
Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
Improved data privacy compliance with meticulous management of sensitive information.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Enhanced visitor experience by providing detailed information and assistance as needed.
Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Routed incoming mail and messages to relevant personnel without delay.
Handled assignments independently with good judgement and critical thinking skills.

Fast Food Worker/ Cashier

South Philly Steaks And Fries

02.1992 - 07.1993

Greeted customers promptly and took orders to keep flow of traffic moving.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Collaborated with team members to quickly fill large orders and serve large parties.
Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.

Food Service Worker

Horton Hospital

08.1998 - 02.1999

Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Set up and broke down food service lines quickly to maintain service flow.

Warehouse Worker

Manpower Staffing

05.1997 - 08.1998

Reduced order processing times with streamlined picking, packing, and shipping procedures.
Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Achieved timely dispatch of orders using effective time management strategies during the picking process.

Summary

Overview

Work History

Diagnostic Imaging Receptionist

Fast Food Worker/ Cashier

Food Service Worker

Warehouse Worker

Education

Medical Office Assistant - Health Care

Skills

Timeline

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