Sandra Delaune
Denham Springs,LA
Summary
Open minded, full of life Owner/Administrative Officer at Coastline Security and Fire Protection, I excel in business management and customer relations. Achieved significant repeat business through exceptional service and relationship building. Skilled in staff management and operations oversight, I enhanced productivity and fostered a collaborative team environment, leading to increased performance levels.
Business professional prepared for this role, bringing wealth of experience in strategic planning and daily operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, including account receivables and accounts payables, budgets, strategic growth, and customer relations.
Overview
23
23
years of professional experience
Work History
Owner/Administrative Officer
Coastline Security and Fire Protection
07.2001 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Education
Criminal Justice
Louisiana State University
Baton Rouge, LASkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business management
- Staff management
- Team oversight
- Business administration
- Customer service management
- Effective leader
- Scheduling
- Schedule management
- Performance improvement
- Operations oversight
Timeline
Owner/Administrative Officer
Coastline Security and Fire Protection
07.2001 - Current
Criminal Justice
Louisiana State University
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