Sandra De Leon Torres
Pasadena,Texas
Summary
Dedicated Certified Pharmacy Technician with proven expertise at Walgreens in optimizing pharmacy workflow and enhancing customer service. Skilled in medication dispensing and insurance verification, I excel in problem-solving and maintaining patient confidentiality. Committed to accuracy and compliance, I effectively support pharmacy operations while ensuring the highest standards of drug safety.
Overview
30
30
years of professional experience
Work History
Pharmacy Technician
Walgreens
08.1995 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
Pasadena High School
Pasadena, TX05.1988
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Supply restocking
- Pharmacy ethics
- HIPAA
- Pharmacy and customer records management
- Drug inventory control
- Labeling accuracy
- Drug safety
- Pharmaceutical calculations
- Stocking shelves
- Processing payments
- Interpreting and processing medication orders
- Pharmacy law compliance
- Healthcare regulations
- Medication labels
- Medicare and medicaid process
- Drug inventory management
- Prescription interpretation
- Verifying orders
- Advanced math skills
- Manual and automated medication dispensing
- Receiving incoming supplies
- Medication storage procedures
- Regulatory compliance
- Order verification
- Secure storage of medications
- Drug interaction awareness
- Updating medication histories
- Dosage form preparation
- Drug storage procedures
- Interpreting orders
- Staff development
- Drug monitoring
- Drug classification
- Proper labeling procedures
- Ordering and stocking medications
- Troubleshooting malfunctioning equipment
- Pharmacy operations
- Proper labeling
- Supporting pharmacy operations
- Billing support
- Insurance reconciliation
- Attendance oversight
- Labeling prescriptions
- Resolving customer issues
- FDA compliance
- FDA and HIPAA compliance
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
Walgreens
08.1995 - Current
Pasadena High School
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