Hi, I’m
Sandra Delgadillo
Springtown,TX
Summary
Bilingual administrative professional with over 8 years of experience in receptionist and office support roles. Fluent in English and Spanish, with strong communication skills and a proven ability to manage multiple tasks efficiently in fast-paced environments. Proficient in Microsoft Office Suite (Word, Excel, SharePoint) with excellent typing speed and attention to detail. Skilled in handling high volumes of calls and emails while maintaining top-tier customer service. Known for reliability, organization, and a positive, solution-focused attitude.
Overview
8
years of professional experience
Work History
Be Well Primary Care
Front Desk Associate
10.2022 - Current
Job overview
- Ensured front desk remained tidy and well-arranged consistently.
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Was in charge of collecting deposits, fees, and payments, as well as processing all financial data and providing customers with receipts and change.
- Performed daily bookkeeping tasks.
- Went over the charts and highlighted any information that was missing or incorrect.
- Located, verified, and retrieved medical records for scheduled patient appointments.
- Executed front-office tasks utilizing data entry proficiency within a healthcare database.
- Successfully scheduled patient appointments and placed reminder calls to ensure an exceptional customer experience.
- Used email and the phone to communicate effectively with staff, patients, and insurance companies.
- Maintained oversight of provider schedules to ensure continuous and suitable care.
- Executed proficient administrative tasks to support entire office staff and operations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Premier Injury Clinics Fort Worth
Chiropractor's Assistant
02.2021 - 03.2022
Job overview
- Explained procedures to them to reduce patient anxiety and increase cooperation.
- Immediately informed Chiropractor of any unusual or urgent circumstances in the patients' condition or environment.
- Worked to improve office efficiency by coordinating charts, filling out insurance forms, and assisting patients with a variety of needs.
- Did clerical work like word processing, data entry, phone answering, and filing.
- Maintained a calm, professional, and fully functional environment at all times.
- All daily opening and closing procedures were carried out by me.
Martinez Roofing and General Construction
Administrative Assistant
04.2017 - 06.2021
Job overview
- Interact with customers.
- Inbound phone calls, mail, and faxes were managed and directed appropriately by me.
- Processed paper work and electronic order forms to warehouse.
- Assist in the preparation of reports that are scheduled on a regular basis.
- Meetings and appointments are organized and scheduled by me.
- Was in charge of the reception area, which included answering phones, handling in-person requests, managing internal and external communications, and greeting visitors.
Education
Arlington Heights High SchoolFort Worth, TX
High School
01.2017
Skills
- Customer service
- Time management
- File management
- Office administration
- Microsoft Excel
- Cash handling accuracy
- Critical thinking
- Data collection
- Data entry
- Strong communication skills
- Microsoft Word
- Listening skills
- Conflict management
- Bookkeeping
- Detail-oriented
- Fluent in Spanish and English
- Medical Records
- Medical Scheduling
- Multitasking Abilities
- Calm under pressure
- Organization and time management
- Problem resolution
- Organizational skills
- Multitasking
- Appointment scheduling
- Data inputting
- Typing speed
- Microsoft office
- Payment processing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Embracing outdoor adventures such as hiking and fishing.
- Enjoy spending time with my farm animals.
- Personal Development and Self-Improvement
- Reading
- Passionate about balancing physical health with mental and emotional wellness.
- Enjoy hobbies that combine physical activity with outdoor exploration.
Timeline
Front Desk Associate
Be Well Primary Care
10.2022 - Current
Chiropractor's Assistant
Premier Injury Clinics Fort Worth
02.2021 - 03.2022
Administrative Assistant
Martinez Roofing and General Construction
04.2017 - 06.2021
Arlington Heights High School
High School
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