Sandra De Oleo
Mulberry,Florida
Summary
Detail-oriented office clerk seeking a job position in which customer service, clerical, administrative, and organizational skills are required
Overview
18
18
years of professional experience
Work History
Physical Therapy Receptionist
AimRehab Services Inc.
Coral Springs, FL
05.2022 - 12.2022
- Provided patient care by welcoming, checking in/out, directing, and assisting new and established patients
- Verified patients' insurance benefits, procured insurance authorization for treatments, and coordinated patients' transportation to/from the office
- Scheduled and confirmed appointments for new and established patients and updated physical therapists' schedules
- Maintained accurate patients' demographics, pertinent medical history, and updated logs while complying with HIPAA regulations
- Coordinated office clerical duties in a timely and effective manner (filing, photocopying, faxing, answering phone calls and/or e-mails)
Assistant Montessori Pre-School Teacher
Marblue Montessori Academy
Hollywood, FL
08.2014 - 06.2016
- Assisted in the care and academic education of 18 children of pre-school age
- Worked with teachers, administrators, and parents to improve appropriate practices, plan daily activities, and ensure children’s development
- Created daily reports describing lessons presented, children’s progress, and other relevant information
Cash Office Supervisor and Cashier
BJ’s Wholesale Club
Hollywood, FL
11.2004 - 09.2014
- Supervised and worked with cash office clerks and front-line cashiers
- Improved accuracy and productivity while enforcing company internal controls
- Resolved members’ concerns involving transactions
- Worked with corporate office, management, and members in the collection and disbursement of funds
- Handled total cash of $59,000 to $100,000 daily while enforcing safety and accuracy
- Oversaw timely and accurate processing of cashiers’ banks, cash orders, and deposits
- Reviewed invoices for proper documentation and management and corporate approval
- Conducted routine operational audits
- Performed clerical duties: filing, copying, faxing, and answering phone calls
- Kept control of store keys and equipment
- Trained cashiers and managers in cash office daily procedures
Optical Assistant
Luxottica
Hollywood, FL
04.2006 - 05.2010
- Assisted in the selection and purchase of prescribed eye glasses
- Performed daily opening and closing procedures
- Handled and filed customer information while maintaining confidentiality
- Placed, tracked, and received patients’ glasses and contact lenses order
Education
Associate in Arts Degree - Accounting
Broward Community College
05.2012
Skills
- Workflow Optimization
- Computerized Maintenance Management Systems
- HIPAA Guidelines
- Customer Service
- Phone Etiquette
- Multitasking and prioritizing
- Oral and written communication
Languages
Spanish
Native or Bilingual
Timeline
Physical Therapy Receptionist
AimRehab Services Inc.
05.2022 - 12.2022
Assistant Montessori Pre-School Teacher
Marblue Montessori Academy
08.2014 - 06.2016
Optical Assistant
Luxottica
04.2006 - 05.2010
Cash Office Supervisor and Cashier
BJ’s Wholesale Club
11.2004 - 09.2014
Associate in Arts Degree - Accounting
Broward Community College