Sandra De Oleo
Mulberry,Florida
Summary
Detail-oriented office clerk seeking a job position in which customer service, clerical, administrative, and organizational skills are required
Overview
18
18
years of professional experience
Work History
Physical Therapy Receptionist
AimRehab Services Inc.
05.2022 - 12.2022
- Provided patient care by welcoming, checking in/out, directing, and assisting new and established patients
- Verified patients' insurance benefits, procured insurance authorization for treatments, and coordinated patients' transportation to/from the office
- Scheduled and confirmed appointments for new and established patients and updated physical therapists' schedules
- Maintained accurate patients' demographics, pertinent medical history, and updated logs while complying with HIPAA regulations
- Coordinated office clerical duties in a timely and effective manner (filing, photocopying, faxing, answering phone calls and/or e-mails)
Assistant Montessori Pre-School Teacher
Marblue Montessori Academy
08.2014 - 06.2016
- Assisted in the care and academic education of 18 children of pre-school age
- Worked with teachers, administrators, and parents to improve appropriate practices, plan daily activities, and ensure children’s development
- Created daily reports describing lessons presented, children’s progress, and other relevant information
Cash Office Supervisor and Cashier
BJ’s Wholesale Club
11.2004 - 09.2014
- Supervised and worked with cash office clerks and front-line cashiers
- Improved accuracy and productivity while enforcing company internal controls
- Resolved members’ concerns involving transactions
- Worked with corporate office, management, and members in the collection and disbursement of funds
- Handled total cash of $59,000 to $100,000 daily while enforcing safety and accuracy
- Oversaw timely and accurate processing of cashiers’ banks, cash orders, and deposits
- Reviewed invoices for proper documentation and management and corporate approval
- Conducted routine operational audits
- Performed clerical duties: filing, copying, faxing, and answering phone calls
- Kept control of store keys and equipment
- Trained cashiers and managers in cash office daily procedures
Optical Assistant
Luxottica
04.2006 - 05.2010
- Assisted in the selection and purchase of prescribed eye glasses
- Performed daily opening and closing procedures
- Handled and filed customer information while maintaining confidentiality
- Placed, tracked, and received patients’ glasses and contact lenses order
Education
Associate in Arts Degree - Accounting
Broward Community College
05.2012
Skills
- Workflow Optimization
- Computerized Maintenance Management Systems
- HIPAA Guidelines
- Customer Service
- Phone Etiquette
- Multitasking and prioritizing
- Oral and written communication
Languages
Spanish
Native or Bilingual
Timeline
Physical Therapy Receptionist
AimRehab Services Inc.
05.2022 - 12.2022
Assistant Montessori Pre-School Teacher
Marblue Montessori Academy
08.2014 - 06.2016
Optical Assistant
Luxottica
04.2006 - 05.2010
Cash Office Supervisor and Cashier
BJ’s Wholesale Club
11.2004 - 09.2014
Associate in Arts Degree - Accounting
Broward Community College
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