Sandra Devault
Aubrey,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Energetic [Job Title] dedicated to enhancing customer satisfaction, meeting sales and profitability goals, and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well-organized with stellar time management abilities. Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering] years of hands-on experience in retail operations. Proficient in budgeting, inventory management, and merchandising. Disciplined professional committed to driving sales goals and ensuring the smooth functioning of the department. A strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach the highest potential. Offering a pleasant personality with expertise in developing employee performance goals. Multi-tasking Manager was well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning.
Overview
1
1
year of professional experience
Work History
Department Head Manager
Atwoods Ranch & Home
10.2022 - 07.2023
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Developed and managed department budget to monitor financial performance and minimize expenses.
- Prepared annual budgets with controls to prevent overages.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Streamlined and monitored quality programs to alleviate overdue compliance activities
- Managed senior-level personnel working in marketing and sales capacities
- Planned, created, tested, and deployed system life cycle methodology to produce high-quality systems to meet and exceed customer expectations
- Launched quality assurance practices for each phase of development
Education
High School Diploma -
Allegan High School
Allegan Mich05.1968
Skills
- Job Assignments
- Workload Balancing
- Billing and Payment Processing
- Supervisor
- Travel Itineraries
- Business Development and Planning
- Policy and Procedure Adherence
- Customer Engagement
- Team Meetings
- Scheduling
- Customer Relations
- Vendor Relationship Management
- Conflict De-Escalation
- Safety and Security
- Product Restocking
- POS Software
- Training and Development
- Continuous Quality Improvement (CQI)
- Customer Satisfaction
- Motivational Leadership
- Order Management
- Event Staffing
- Order Processing
- Rules and Regulations
- Professional Relationships
- Retail Management
- Staff Development
- Inventory and Supply Management
- Customer Retention
- Plan Projects
- Negotiation and Conflict Resolution
- Merchandising
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Department Head Manager
Atwoods Ranch & Home
10.2022 - 07.2023
High School Diploma -
Allegan High School
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