Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Dixon

Minnetonka,MN

Summary

Attentive individual with superior cleaning skills thanks to 20 years in the Industrial cleaning sector. Real problem-solver thriving in both team-focused and individual work environments. A Reliable and dedicated problem-solver thriving in both team-centered and independent work Environment.

Overview

32
32

Years of professional experience

Work History

Room Attendant

SMSC MYSTIC LAKE CASINO
Prior Lake, MN
10.2021 - Current
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Vacuumed, dusted and maintained common areas, hallways and waiting areas at elevators.
  • Promptly delivered extra linens, paper products and toiletries to guest rooms upon request.
  • Maintained inventory of items that were placed in each guest room.
  • Responded to guest requests for assistance, toiletries and personal care items.
  • Kept building entryway glass clean and polished for professional presentation.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Replenished guest room water glasses, toiletries and paper products.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Responded to requests from patrons for linens and toiletries.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Maintained linen cart so that it was neat and organized.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Changed bed linens and collected soiled linens for cleaning.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Returned emptied garbage receptacles to proper locations.
  • Performed spot-cleaning on furniture stains.

Office Assistant/Cleaning

A B Property Clean-Out
Minneapolis, MN
05.2017 - 10.2021
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Prepared meeting rooms and materials and recorded important information.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Verified accuracy of business records by consistently updating customer information.
  • Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
  • Interacted with customers by phone, email or in-person to provide information.
  • Developed correspondence letters, memos and emails.
  • Arranged meetings and with clients
  • Edited documents to keep company materials free of grammar errors.
  • Kept office supplies well organized and sufficiently stocked.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Communicated with clients and potential clients on jobs or coming jobs.
  • Worked with staff doing property clean- outs from time to team.
  • Prepared meeting materials and took notes during business meetings.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Informed and supported the owners through consistent communication and administrative support duties.
  • Coordinated travel arrangements for working staff, such as setting appointments and securing transit and lodging accommodations.

Personal Care Assistant

Nia Williams
Fort Worth, TX
09.2017 - 06.2020
  • Assisted with daily living activities, running errands and household chores.
  • Remained alert to problems or health issues of client on daily basis.
  • Maintained clean personal areas.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Scheduled and accompanied clients to medical appointments.
  • Documented residents' mental status, sleep and eating patterns.
  • Monitored and assisted resident through individual service plans.
  • Transported patient via wheelchair to and from rehabilitation and daily activities.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Conferred with mother to discuss patient condition and medical care.
  • Built strong relationships with client to deliver emotional support and companionship.
  • Assisted client with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Supported client with mental support and physical activities to accomplish quality of life and sustain needs.
  • Recognized and reported abnormalities or changes in patients' health status to doctor and mother.
  • Assisted patients with self-administered medications.
  • Provided transportation to doctor's appointments, grocery stores, salons.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Stay over with Client in hospital when admitted and reported all updates to parents.
  • Accompany client to all Chemo appointments Staying with client. Also providing transportation to and from chemo.

Claeaning Crew Supervisor

Target Center Arena
Minneapolis, MN
05.1990 - 09.2014
  • Resolved issues quickly to maintain productivity goals.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from premises.
  • Pitched in to help staff daily and to meet looming project deadlines.
  • Complied with Occupational Safety and Health Administration (OSHA) regulations to maintain safe work environment.
  • Transported daily work materials to worksite and staged supplies in work area to facilitate timely completion of day's goals.
  • Communicated effectively with upper management, team members and customers to keep everyone informed.
  • Supervised crew of 6-10 employees in general maintenance and cleaning.
  • Monitored overall team and individual employee performance and compiled data into project reports for supervisor.
  • Worked during and after events, Concerts and NBA games.
  • Cleaned and maintained the dressing room arena before, after, and during events.
  • Keeping track of inventory and cleaning supplies.
  • Inventory and ordering supplies.

Education

No Degree - Communication Studies

Hennepin Technical College
Minneapolis, MN
08.2012

Skills

  • Trash Collection and Disposal
  • Inventory and Supply Control
  • Company Guidelines
  • Storage Area Management
  • Cleaning Services
  • Team Support and Collaboration
  • Commercial Cleaning
  • Supply Replenishment
  • Corporate Vision and Values
  • Inventory Restocking
  • Floor Cleaning, Polishing and Waxing
  • Customer Needs Assessments
  • Room Turnover
  • Guest Service and Support
  • Bed Making and Linen Changes
  • Vacuuming Floors
  • Room Arrangements
  • Special Requests
  • Customer Inquiry and Response
  • Restroom Servicing

Timeline

Room Attendant

SMSC MYSTIC LAKE CASINO
10.2021 - Current

Personal Care Assistant

Nia Williams
09.2017 - 06.2020

Office Assistant/Cleaning

A B Property Clean-Out
05.2017 - 10.2021

Claeaning Crew Supervisor

Target Center Arena
05.1990 - 09.2014

No Degree - Communication Studies

Hennepin Technical College

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