Sandra Dixon RMHCI

• Strengthened client coping skills by providing psychoeducation on stress management techniques and self-care strategies.
• Assisted clients in achieving personal goals through individualized case management services.
• Completed one-on-one counseling with broad range of clients suffering from various diseases and issues.
• Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
• Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
• Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
• Prepared reports to summarize clients' mental health status and treatment progress.
• Assisted clients in the development of healthy coping skills, ultimately leading to increased resilience and overall wellbeing.
• Evaluated client progress regularly, adjusting treatment plans accordingly to maximize effectiveness.
• Maintained thorough documentation of client interactions and progress notes, adhering to legal requirements and confidentiality standards.

• Established strong relationships with local employers to facilitate successful job placements for clients.
• Stayed up-to-date with industry trends and job market fluctuations, providing clients with relevant advice and resources.
• Assisted clients in identifying transferrable skills for successful career transitions into new industries or roles.
• Created a supportive environment that fostered open communication and encouraged honest self-reflection regarding career aspirations.
• Evaluated client performance during mock interviews, offering constructive feedback for improvement and increased confidence levels.
• Served as a trusted resource for clients by providing unbiased advice and guidance throughout the entire job search process.
• Monitored client progress towards achieving their short-term and long-term career objectives, making necessary adjustments as needed.
• Improved overall client outcomes through consistent follow-up sessions to track progress and adjust strategies as needed.
• Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.

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• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Maintained day-to-day classroom management and discipline to promote learning initiatives.

• Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
• Proactively negotiated profitable contracts for product lines and performed cold-calling to senior leadership to expand territory sales.
• Built relationships with customers and community to promote long term business growth.

• Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
• Maintained awareness of competitors'' offerings to provide informed comparisons when assisting customers with purchase decisions.

• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

• Developed rapport with residents through active listening skills and demonstrating empathy toward their experiences in treatment settings.
• Enhanced safety and security by conducting thorough room searches and confiscating contraband items.
• Assisted with crisis intervention efforts, utilizing de-escalation techniques to maintain a safe environment for all residents.
• Fostered a trusting therapeutic relationship with residents by consistently maintaining boundaries while showing genuine care for their wellbeing.
• Managed challenging behaviors through the use of therapeutic interventions such as redirection, problem-solving exercises, and modeling appropriate responses to situations.