Sandra D. Morris
Manassas,VA
Overview
30
30
years of professional experience
Work History
Patient Access Representative 2
Inova
Fairfax, VA
01.2024 - Current
- Works independently to complete incoming calls without close supervision; Delivers an acceptable volume of work with a high level of accuracy while improving inefficiencies and minimizing repetitive errors by revising current workflow procedures
- Ensures needed Internet service to work successfully from home
Regional Volunteer Services Manager
Inova Fair Oaks Hospital
Fairfax, VA
06.2018 - 09.2021
- Supervised 312 active volunteers (equivalent to 28.6 FTEs) covering 32 different assignments across 14 hospital departments; most assignments were 7 days a week from 9 to 12 hours per day
- During 2019, our volunteers contributed 59,497 hours, providing $1,693,285 of value-added service to the hospital
- Provided leadership in engaging, selecting and assigning volunteers to fulfill specific responsibilities throughout the facility to ensure an adequate number and quality of volunteer staff
Executive Assistant
Inova Fair Oaks Hospital Administration
Fairfax, VA
07.2016 - 06.2018
- Served as the gatekeeper/primary point of contact for the Chief Financial & Chief Nurse Officer by coordinating meetings on their calendars to ensure the most efficient, effective use of time
- Instrumental in coordinating staff schedules and handling meeting room logistics for candidate interviews (over a period of 6 months)
- Also greeted and escorted candidates to the interview
Executive Assistant
Inova Sports Medicine
Fairfax, VA
08.2014 - 07.2016
- Managed the calendar of the Medical & Executive Directors by coordinating meetings to ensure the most efficient and effective of use their time
- Facilitated the application process for the Inova's Head Orthopedic Surgeon and her extended physician team in applying for new medical licenses and obtaining renewals
- Organized and prepared program materials and sends correspondence related to the bi-weekly Inova Sports Medicine CME Lectures
Executive Assistant
Community Affairs
Fairfax, VA
04.2008 - 08.2014
- Managed the calendar of an Inova Executive and the Community Affairs team by coordinating meetings to ensure the most efficient and effective use of the Executive's time and the department as a whole
- Functioned as a liaison with other Executives in a timely and confidential manner
- Organized and expedited the workflow to ensure the smooth and efficient operation of the office
Executive Assistant
Community Safety Net
Fairfax, VA
03.2009 - 05.2013
- Managed the calendar of an Inova Executive in Safety Net by coordinating meetings to ensure the most efficient and effective use of the Executive's time
Administrative Coordinator
Cultural Competence/Community Health
Springfield, VA
03.2007 - 04.2008
- Managed the schedules for two directors - Cultural Competence and Community Health
- Coordinated the promotion of internal Inova events (to include the Inova Diversity Conference sponsored by Language Line conference and the Colorectal Cancer promotion, etc.)
- Organized meetings, prepared program materials and sent correspondence related to the 21st Century Development Program
Patient Registration Representative I
Inova Urgent Care
Centreville, VA
01.2003 - 01.2007
Radiology Support Services Technician
IFOH
Fairfax, VA
08.1994 - 01.2003
- Verified/amended patient demographic data and insurance information
- Processed orders in the computer for patients' x-rays
Conference Coordinator
Inova Institute of Research & Education at IFH
Falls Church, VA
08.1999 - 12.1999
- Coordinated continuing medical education (CME) conferences for physicians
- Prepared accreditation and fund-raising proposals
- Developed budgets, marketing plans, designed promotional and instructional materials
- Negotiated hotel contracts, meeting rooms, arranged room set-ups, selected menu choices and arranged transportation for conference presenters
Volunteer Services Coordinator
IFOH
Fairfax, VA
01.1997 - 01.1998
- Supervised and managed the activities of over 400 hospital volunteers
- Planned and coordinated fund raising events, meetings, and celebrations for the volunteers
- Conducted monthly orientations and training sessions for new volunteers
Senior Meeting Coordinator
American Counseling Association (ACA)
Alexandria, VA
08.2005 - 03.2007
- Assisted the Director with the planning, scheduling and execution of over 250 ancillary events for the ACA Annual Convention, in addition to organizing 10-12 annual board and ancillary meetings
- Coordinated housing for staff and VIPs, reviewed and negotiated hotel contracts, managed/supported on-site coordination and prepared food and beverage arrangements
- Responsible for reconciling headquarter hotel bills
- Participated in conducting site inspections
Conference Coordinator
Native American Management Services (NAMS), Inc.
Reston, VA
03.2003 - 08.2005
- Executed timelines, work plans and task lists of meeting coordination for government clients (i.e., Departments of Homeland Security, Labor, Health & Human Services (Office of Minority Health, Centers for Medicare & Medicaid Services), Administration for Native Americans, Children & Families, and the Environmental Protection Agency) within provided schedules and budgets
- Assisted in conducting site searches to locate appropriate sites to fulfill meeting specifications
- Arranged logistics for 15-18 meetings and conferences annually including plenary and breakout sessions, food functions, special events and related activities by coordinating with hotels, vendors and providing consideration for people with disabilities, as necessary
- Assisted in developing pre- and post-meeting agendas, brochures, documents, and meeting-related materials
- Performed data entry and word processing of meeting-related documents
- Coordinated support functions including materials, photocopying, preparing meeting materials and notebooks as well as assisting in the proofreading of meeting materials for accuracy
- Assisted with the implementation of travel arrangements and processing travel expense reimbursements in accordance with the Federal Travel Regulations
- Performed on-site coordination and management of activities at assigned functions
- National confidential security clearance, October 2004
Meeting Coordinator
Professional & Scientific Associates (PSA), Inc.
Reston, VA
03.2001 - 03.2003
- Collaborated, implemented, and executed the work plan with government clients in planning for meetings ranging from 15-500 attendees (including people with disabilities) on an on-going basis
- Executed meeting logistics daily from start to finish; adhered to the meeting budget, maintained sleeping room block, maintained MS Access database, planned menus, multiple food functions, processed banquet event orders, managed speaker and sponsor coordination, arranged for A/V, decoration, etc
- With vendors, collected registration fees, and reconciled hotel/vendor invoices
- Prepared, revised, and negotiated requests for multiple proposals and hotel contracts
- Developed in-house training curriculums with co-workers for presentation to the administrative staff
Meetings & Events Coordinator
American Nursery & Landscape Association
Washington, D.C.
01.2000 - 08.2000
- Primarily responsible for executing coordination for all meetings and events of the association and related divisions
- Managed overall coordination and communication with internal and external stakeholders to include promotion development and execution, hotel and transportation arrangements, fee collection and financial recording, speaker and sponsor coordination, registration systems, signage, audio-visual, vendor interface, and calendar management
- Management support provided to the Director of Meetings & Business Programming; managed multiple projects simultaneously
Timeline
Patient Access Representative 2
Inova
01.2024 - Current
Regional Volunteer Services Manager
Inova Fair Oaks Hospital
06.2018 - 09.2021
Executive Assistant
Inova Fair Oaks Hospital Administration
07.2016 - 06.2018
Executive Assistant
Inova Sports Medicine
08.2014 - 07.2016
Executive Assistant
Community Safety Net
03.2009 - 05.2013
Executive Assistant
Community Affairs
04.2008 - 08.2014
Administrative Coordinator
Cultural Competence/Community Health
03.2007 - 04.2008
Senior Meeting Coordinator
American Counseling Association (ACA)
08.2005 - 03.2007
Conference Coordinator
Native American Management Services (NAMS), Inc.
03.2003 - 08.2005
Patient Registration Representative I
Inova Urgent Care
01.2003 - 01.2007
Meeting Coordinator
Professional & Scientific Associates (PSA), Inc.
03.2001 - 03.2003
Meetings & Events Coordinator
American Nursery & Landscape Association
01.2000 - 08.2000
Conference Coordinator
Inova Institute of Research & Education at IFH
08.1999 - 12.1999
Volunteer Services Coordinator
IFOH
01.1997 - 01.1998
Radiology Support Services Technician
IFOH
08.1994 - 01.2003
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