Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Sandra Doege Ferreira

Self-employeed
Silver Spring,MD
2
Languages
18
years of professional experience

Reliable Seller with expertise in online selling, inventory management and complaint handling. Offering 3 year background building and managing online stores and marketing products to prospective customers. Customer-oriented individual dedicated to expertly resolving customer issues and complaints.

Work History

Online Reseller

5 Years 7 Months
Ebay Enterprise | 01.2021 - Current
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Resolve customer disputes courteously to enhance customer satisfaction.
  • Created clear, precise and properly detailed product and service information on company website.
  • Monitored and evaluated sales performance to make informed decisions and improve results.
  • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
  • Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.
  • Optimized product listings for search engines to increase visibility and drive traffic to listings.

Private Nanny

14 Years 6 Months
Self-employeed | 02.2012 - Current
  • Prepared healthy, age-appropriate snacks and meals.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Played games, worked on puzzles, and read books to young children.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Taught children everyday skills and language.
  • Organized different types of activities to enhance physical and intellectual development.

Au Pair

2 Years
Cultural Care | 02.2010 - 02.2012
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Kept children's areas neat and clean.
  • Assisted with housework such as laundry and cooking.
  • Implemented daily routine to maintain structure and stability
  • Developed creative activities to encourage physical, social and emotional growth.
  • Met with parents about daily activities, positive developments, and issues.
  • Developed bilingual abilities in Portugues through immersive conversation and activities.
  • Transported children safely to school, activities and appointments on time.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Taught children to organize toys, wash hands, and share by leading by example.

PE Teacher

1 Year 5 Months
Micherrot Day Care | 07.2008 - 12.2009
  • Taught physical education classes covering exercise strategies, sports, and safety.
  • Assessed student physical fitness levels and adjusted objectives according to successes.
  • Conveyed health and well-being concepts beyond physical fitness.
  • Complied with state and federal standards for physical fitness benchmarks and exercise programs.
  • Utilized knowledge of biology, anatomy, and kinesiology to design safe and effective exercises.
  • Collaborated with other teachers to develop, implement, and assess IEP plans.
  • Managed and maintained school equipment and facility grounds.
  • Prepared lesson plans to teach age-appropriate exercises in alignment with school curriculum.
  • Assessed submitted class assignments, determined grades, and reviewed work with struggling students to boost success chance.
  • Kept records of attendance to monitor student progress and attendance.

Education

Associate of Arts - Personal Services

CHIC | São Paulo, Brazil | 07.2022

Degree in Physical Education - Human Performance

IELUSC | Joinville, Santa Catarina, Brazil | 07.2008

Skills

Competitive Market Evaluation
Business Operations
Merchandise Display
Facebook Marketplace
Establishing Vision
Shipping
Vendor Engagement
Online Platforms

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual

Timeline

Online Reseller

Ebay Enterprise
01.2021 - CurrentRead More

Private Nanny

Self-employeed
02.2012 - CurrentRead More

Au Pair

Cultural Care
02.2010 - 02.2012Read More

PE Teacher

Micherrot Day Care
07.2008 - 12.2009Read More

IELUSC

Degree in Physical Education from Human Performance
Read More

CHIC

Associate of Arts from Personal Services
Read More
Sandra Doege Ferreira