Sandra Dowdy
Memphis,TN
Summary
Dedicated training coordinator familiar with supporting training operations and facilitating communication between participants and instructors. Knowledgeable about identifying needs and mapping out improvement plans. Bringing several years of experience in instruction and program development. Accomplished in diversifying training programs and expanding course offerings to handle larger numbers of enrollees. Well-versed in developing courses for new topics and adjusting existing classes to meet changing demands. Hardworking and disciplined leader with advanced conflict resolution skills, good organizational abilities and proactive approach.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Training and Development Coordinator
Teleflex Medical NADC
Olive Branch, MS
07.2019 - Current
- Facilitated workshops designed to develop team building skills among staff members.
- Created and delivered presentations to trainees on various topics related to the company's products and services.
- Assisted in revising existing training materials and developing new ones when needed.
- Organized training sessions with external vendors and facilitators.
- Monitored progress of trainees through surveys, questionnaires, and interviews.
- Drafted reports for management summarizing key findings from training evaluations.
- Developed and implemented training programs for new staff members.
- Conducted needs assessments, identified gaps in knowledge, and developed strategies to address them.
- Coordinated continuous education and professional development opportunities for staff.
Team Lead/Trainer Coordinator
Radial Corporation
Memphis, TN
10.2015 - 07.2019
- Coordinated regular check-ins with each team member to monitor their progress.
- Engaged in one-on-one conversations with staff regarding career development plans.
- Provided coaching sessions for employees who needed extra assistance in completing tasks.
- Reviewed existing policies and procedures to ensure they are up-to-date.
- Identified problem areas impacting the overall productivity of the team.
- Assisted with recruiting, onboarding, and training processes for new hires.
- Provided guidance and mentorship to junior trainers in the organization.
- Facilitated meetings with senior management to discuss goals and objectives.
- Encouraged open dialogue between employees by promoting an inclusive environment.
Material Handler, Team Lead
Federal Express
Memphis, TN
02.1993 - 10.2015
- Adhered to strict safety guidelines while loading and unloading materials from trucks or other transport vehicles.
- Monitored inventory levels to ensure sufficient stock was available for production needs.
- Resolved conflicts between personnel or departments in a professional manner while adhering to company regulations.
- Provided guidance and direction to employees regarding job duties, safety protocols, and performance expectations.
- Prepared detailed reports outlining employee performance metrics such as productivity rates, attendance records.
- Established goals and objectives which aligned with the overall organizational strategy for the department.
- Conducted regular meetings with team members in order to review progress on projects or discuss any issues.
Education
MBA - Human Resources Management
Bethel University
Mckenzie, TN06-2025
Bachelor of Science - Education of Individuals in Middle School Special Education Programs
Rust College
Holly Springs, MS04-1992
Skills
- Career Development
- Training delivery
- Needs Assessment
- Learning Management Systems
- Organizational Development
- New program development
- Employee Coaching
- Business Administration
- Stakeholder Management
- Project Management
Affiliations
- Integrate new hires into your company culture
- Showcase available career opportunities so new team members are excited about their future
- Reinforce your organization’s internal branding and encourage brand loyalty among new team members
- Inform new hires about learning and growth opportunities
- Provide an overview of responsibilities and expectations
- Include necessary compliance training
Accomplishments
- Classroom Training: Traditional instructor-led sessions, useful for foundational knowledge.
- E-learning: Online courses and modules for flexibility and scalability.
- On-the-Job Training: Learning by doing, ideal for practical skills development.
- Mentorship and Coaching: One-on-one support for targeted skills growth.
- Microlearning: Bite-sized lessons for quick absorption of information.
- Blended Learning: Combines the strengths of different methods.
Certification
- Lean Six Sigma Green Belt
- TWI Certification
- Project Management Certification
- Kizen Profermance Review Training
Timeline
Training and Development Coordinator
Teleflex Medical NADC
07.2019 - Current
Team Lead/Trainer Coordinator
Radial Corporation
10.2015 - 07.2019
Material Handler, Team Lead
Federal Express
02.1993 - 10.2015
MBA - Human Resources Management
Bethel University
Bachelor of Science - Education of Individuals in Middle School Special Education Programs
Rust College
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