Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sandra Dreitzler

San Antonio,TX

Summary

Experienced Restaurant Manager, successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. Ten years of progressive leadership experience.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Server

Snooze AM Eatery
01.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bar Manager

Anna Marie's Catering
08.2020 - 03.2023

Set up of bar to accommodate specific event needs

Helping other catering employees to set up for events

Making and serving drinks during events

Training new employees

Assisting in cleaning and organizing of liquor storage areas

Cleaning the bar and other areas when event is finished

Weekly and monthly inventory Employee schedulesOrdering of bar supplies Ordering of liquor, wine, and beers

Cook

First Watch
06.2020 - 05.2022

Set up and run kitchen line

Organize and cleaning of all kitchen areas

Complete bi-weekly produce orders

Cleaning and closing of kitchen

Training of all new employees

Preparing and completing daily prep list



Liquor Manager

Cowboys Dancehall
07.2019 - 12.2019
  • Hired and managed 10 barbacks and bussers
  • Supervised cleaning of bars and storage areas
  • Order $10,000 worth of beer, wine, liquor and suplies weekly
  • Inventoried $65,000 worth of beer, wine, and liquor daily and weekly
  • Scanned and entered in Excel spreadsheet all liquor, beer, wine, and bar supplies, updated numbers daily and investigated variances weekly
  • Strengthened inventory processes to balance supply needs with budget and space limitations

General Manager

Fuzzy's Taco Shop
07.2018 - 07.2019
  • Created schedules for all staff members
  • Managed daily, weekly, and monthly product inventory
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions

Manager

Mellow Mushroom
02.2014 - 07.2018
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
  • Trained and guided team members to maintain high productivity and performance metrics
  • Promoted customer loyalty by efficiently handling food and service complaints
  • Ordered food items and supplies needed to fulfill catering jobs
  • Prepared dishes for catering events or during high-volume shifts

Education

Associate of Arts - Culinary Arts

St. Philip's College
San Antonio, TX
03.2019

Associate of Arts - Restaurant Management

St. Philip's College
San Antonio, TX
12.2017

Skills

  • Budgeting
  • Scheduling
  • Cost controls
  • Team Building
  • Customer service
  • Inventory Management

Certification

  • ServSafe
  • TABC
  • Hospitality Sales and Marketing from the American Hotel and Lodging Education Institute
  • Hospitality Management and Leadership from the American Hotel and Lodging Education Institute

Timeline

Server

Snooze AM Eatery
01.2023 - Current

Bar Manager

Anna Marie's Catering
08.2020 - 03.2023

Cook

First Watch
06.2020 - 05.2022

Liquor Manager

Cowboys Dancehall
07.2019 - 12.2019

General Manager

Fuzzy's Taco Shop
07.2018 - 07.2019

Manager

Mellow Mushroom
02.2014 - 07.2018

Associate of Arts - Culinary Arts

St. Philip's College

Associate of Arts - Restaurant Management

St. Philip's College