Sandra Dror

• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
• Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
• Facials specializing in normal,mature and oily/acnic skin types
• Dermaplanning
• Microdermabraison
• Hydro/Bubble Facials
• Microneeedling
• Peels

I was a sub-contractor and did have private clients during this time aas well on days I was not working at the Spa.

• Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief, and relaxation effect.
• Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
• Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms, and intensities to optimize relaxation.
• Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.

• Followed all company policies and procedures to deliver quality work.
• Developed strong client relationships through consistent communication and attentive service.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Interpreted clients' needs and introduced services to fit specific requirements.

• Reduced material waste by accurately calculating tile quantities needed for each job, minimizing overall costs.
• Established lasting relationships with clients through exceptional communication skills during consultations.
• Provided clients with valuable advice on proper tile maintenance and care, promoting the longevity of their investments.
• Assisted in developing accurate project estimates, contributing to cost-effective proposals that secured new business opportunities.

• Interacted with customers by phone, email, or in-person to provide information.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Contributed to a positive work environment by fostering strong working relationships among colleagues.

• Coordinated open house events to showcase properties effectively, resulting in increased interest from potential buyers and faster sales.
• Successfully navigated complex transactions involving multiple stakeholders while maintaining strong relationships with all parties involved.
• Expanded professional network through consistent attendance at industry events and conferences, resulting in valuable referral opportunities.
• Conducted thorough due diligence on potential investment properties, minimizing risk for clients seeking profitable real estate opportunities.
• Specializing in Commerical and Industrial Real Estate

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
• Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
• Ensured compliance with industry regulations, maintaining a safe working environment for staff members.