Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Drummond

Elkins,AR

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving production goals by monitoring employee performance and coaching staff on effective production methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

26
26
years of professional experience

Work History

Department Supervisor

Walmart Optical Lab
07.2019 - 02.2023

Responsible for supervising the operations of the product line with an aim in high performance. Ensured all equipment and production line were functioning properly. Maintained a clean and safe working environment. Monitored and prioritized workflow of production, to meet deadlines. Sharp production focus, with a drive for accurate results. Ensured that quality standards were met before shipping products. Communicated with other manufacturing departments about identifying, and troubleshooting production issues. Collected data for yields and defects, and reported to management. Generated reports for JPPH (Job per person per hour) so production goals were accomplished.


Process Control Frame Testing Supervisor

Walmart Optical Lab
10.2016 - 07.2019

Supervised frame testing team. Ensured frames were properly tested and vendors received their results in a timely manner. Worked with vendors and manufacturers on defective frames until a resolution was devised. Engaged with Walmart home office to resolve issues with trouble frames. Allocated work load between employees. Collected data regarding all frames created in building to meet FDA standards, and recorded the data in Excel. Communicated with other Optical labs regarding issues with frames to create solutions. Contacted vendors as needed if issues could not be resolved in house. Collected data for frame breakages, and entered into a generated report to send to lab managers and supervisors.

Process Control Department Manager

Walmart Optical Lab
06.2006 - 10.2016

Monitored processes and collected data required for job function. Generate reports and data collected to make appropriate decisions. Maintained the standard operating procedures and ensured they were up to date. Provided positive, constructive feedback to ensure that goals and yield were being accomplished. Maintained training records for team members. Ensured that team members were equipped with the proper tools needed to perform daily tasks.

Surface QA Department Manager

Walmart Optical Lab
10.2003 - 06.2006

Ensure team members inspect lenses using quality check measures to ensure the product is meeting standards. Responsible for communicating to other department managers of any defects that are found during inspection. Ensured all team members are working effectively and meeting goals.

Surface Department Manager

Walmart Optical Lab
06.2002 - 10.2003

Supervise, assign, coordinate, and monitor workloads of team members. Maintain quality, and a safe working environment. Responsible for maintaining strict company policies and procedures. Manage production goals. Responsible for ensuring that team members were equipped with the proper tools and supplies to perform their position efficiently. Responsible for communicating clear and precise information to team members and management.

Quality Assurance

Walmart Optical Lab
03.2002 - 06.2002

Responsible for identifying the cause of any quality issues, and then document and correct those issues. Ran tests and inspected eye wear at different phases in their development to ensure there were no errors, and to verify they meet the standards set by the company.

Surface Lead

Walmart Optical Lab
10.2000 - 03.2002

Responsible for ensuring associates were meeting company goals. Train, and monitor the workload of associates to ensure optimal performance. Assisted supervisor with breakages, and provide feedback to associates and management team regarding any equipment issues.

Polisher

Walmart Optical Lab
08.1997 - 10.2000

Assembled, disassembled, cleaned, and polished eye wear molds. Completed appropriate paperwork and mold documentation records. Worked in a fast paced team environment. Worked independently with verbal and written instruction. Completed assigned tasks quickly and efficiently to meet customer ship by dates. Maintained a clean, safe working environment.

Education

High School Diploma -

Fayetteville High School East
Fayetteville, AR
05.1982

Skills

  • Staff Supervision
  • Problem Resolution
  • Inventory Management
  • Task Prioritization
  • Leadership Abilities
  • Data Analysis
  • Quality Assurance
  • Process and Procedure Development

Timeline

Department Supervisor

Walmart Optical Lab
07.2019 - 02.2023

Process Control Frame Testing Supervisor

Walmart Optical Lab
10.2016 - 07.2019

Process Control Department Manager

Walmart Optical Lab
06.2006 - 10.2016

Surface QA Department Manager

Walmart Optical Lab
10.2003 - 06.2006

Surface Department Manager

Walmart Optical Lab
06.2002 - 10.2003

Quality Assurance

Walmart Optical Lab
03.2002 - 06.2002

Surface Lead

Walmart Optical Lab
10.2000 - 03.2002

Polisher

Walmart Optical Lab
08.1997 - 10.2000

High School Diploma -

Fayetteville High School East
Sandra Drummond