Sandra Duenas

Verified appointment times with patients, preparing charts, pre-admission and consent forms.

• Changed dressings on wounds to prevent infection and check for healing.
• Provided assistance to medical staff in performing minor surgical procedures.
• Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
• Handled general office duties to support administrative staff during peak hours.
• Collected, labeled and stored laboratory specimens properly prior to testing.
• Conducted routine laboratory tests and sample analyses to monitor diseases.
• Administered injections, medications and treatments as directed by the physician.
• Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
• Filed insurance claims forms in accordance with applicable regulations.
• Inspected equipment to ensure proper working order prior to use on patients.
• Assisted back office patient processes to reduce office wait times.
• Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
• Kept facility stocked with necessary supplies, equipment and instruments.
• Secured patient information and maintained patient confidence by completing and safeguarding medical records.
• Processed orders for medical supplies and lab equipment.
• Documented notes during patient visits.
• Scheduled appointments for patients via phone and in person.
• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
• Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
• Incorporated outside records into charts and EHR.
• Communicated with pharmacies for prescription refills on behalf of supervising physician.
• Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
• Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
• Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
• Educated patients on healthcare topics such as nutrition and disease prevention methods.
• Educated patients about medications, procedures and physician's instructions.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Organized charts, documents and supplies to maintain team productivity.
• Prepared laboratory specimens for analysis and organized lab results for review by the physician.
• Ensured compliance with all applicable laws and regulations related to healthcare operations.
• Provided guidance to medical assistants regarding patient care protocols, safety measures, and infection control practices.
• Created a positive work environment by encouraging collaboration among team members.
• Maintained safe work environment by wearing personal protective equipment.
• Identified process gaps that impacted workflow efficiency among Medical Assistants; developed solutions for resolution.
• Provided support during peak periods or when additional staffing was required due to absences or vacations.
• Set up, cleaned and maintained laboratory equipment.
• Developed training materials for medical assistant staff members on topics such as patient privacy, HIPAA regulations, medical coding systems, and clinical documentation.
• Resolved customer complaints regarding administrative or clinical services rendered by the team of medical assistants.
• Reviewed physician orders for accuracy prior to implementation by Medical Assistants.
• Completed day-to-day duties accurately and efficiently.

• Administered injections, medications and treatments as directed by the physician.
• Cleaned and maintained medical equipment following procedures and standards.
• Secured patient information and maintained patient confidence by completing and safeguarding medical records.
• Documented notes during patient visits.
• Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
• Changed dressings on wounds to prevent infection and check for healing.
• Ensured compliance with all applicable laws and regulations related to healthcare operations.
• Provided guidance to medical assistants regarding patient care protocols, safety measures, and infection control practices.
• Created a positive work environment by encouraging collaboration among team members.
• Maintained safe work environment by wearing personal protective equipment.
• Provided support during peak periods or when additional staffing was required due to absences or vacations.
• Set up, cleaned and maintained laboratory equipment.
• Developed training materials for medical assistant staff members on topics such as patient privacy, HIPAA regulations, medical coding systems, and clinical documentation.
• Reviewed physician orders for accuracy prior to implementation by Medical Assistants.
• Vaccine Coordinator.
• Communicated test results to patients in a timely and professional manner.
• Oversaw the acquisition of medical supplies, ensuring timely replenishment and operational efficiency.

• Assisted back office patient processes to reduce office wait times.
• Secured patient information and maintained patient confidence by completing and safeguarding medical records.
• Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
• Conducted patient interviews to gather health history, vital signs and information about current medical issues.
• Operated portable X-ray machines for bedside imaging studies.
• Processed digital images for review by a radiologist or physician.
• Provided patient care instruction prior to imaging procedures.
• Maintained patient records, including medical histories and test results.
• Prepared contrast material, radiopharmaceuticals and anesthetic or antispasmodic drugs under direction of radiologists.
• Adhered to strict HIPAA guidelines to maintain patient and medical record confidentiality.
• Ensured that all safety protocols were followed during imaging procedures.
• Greeted patients with warm smile and promoted individual comfort throughout procedures and scans while being as discrete as possible.
• Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
• Provided assistance to physicians and other technologists during complex procedures.
• Assisted radiologists in the operation of X-ray equipment.
• Monitored radiation levels in accordance with established standards.