Sandra Duffy
Kingston,NY
Summary
Reliable and dedicated self starter, looking to further my career with my advanced knowledge.
Overview
41
41
years of professional experience
Work History
Vet Clinic Coordinator
Ulster County Spca
11.2021 - Current
- Implemented a training program for new staff members, resulting in quicker integration into the clinic team and increased overall performance.
- Weekly inventory/purchasing performed to ensure adequate stock of medical supplies, equipment and forms in clinical areas.
- Documenting clinic activities and updated medical records.
- Set appointments for patients and reached out to reschedule appointments due to provider availability.
- Intake and process patients. Invoicing all clients and accepting payments.
- Established and maintained effective communication with staff, physicians and community to promote high quality patient care.
- Spearheaded community free rabies clinic days along with wellness clinic days.
- Developed policies and procedures for effective pharmacy management.
- vet treatments into the shelter body system for all internal patients seen at the clinic.
Office Manager/Bookkeeper
Dels Dairy Farm / Dutchess Creamery / Dels Roadside / Oak Terrace
03.2019 - 02.2020
- Processed all AP/AR, Bookkeeping
- Managed property
- Processing all DMV, taxes, titles paperwork
- Liaison for all HR and payroll issues, processing of payroll and new hire paperwork and onboarding
- Manage inventory of office supplies and reorder as needed
- Liaison to contractors and vendors
- Add to high-level of customer satisfaction by constantly maintaining friendly attitude
Administrative Assistant/Branch Coordinator
Catskill Hudson Bank
06.2010 - 02.2019
- Assistant to Branch Adminstrator
- Assist in the process of all new branch opening / closings
- Corporate purchasing
- Assist branches with all day to day issues
- Prepare reports, meeting minutes, spreadsheets
- Train new hires / created training manual
- Create new policies, procedures and forms
- Plan and coordinate Bank functions
- Marketing, creating flyers, stationary, and ads
AVP Operations Mgr, Asst. Br. Mgr, Asst. Financial Advisor
Marine Midland Bank / HSBC Bank
09.1984 - 04.2010
- Supervised branch staff, and processes of the Branch
- Auditing of branch, including all GL Accounts
- International Banking regional representive
- Maintained Series 6 & 63 licenses including Life & Health
- Trained new hires , coaching staff
- Open new accounts and servicing of accounts
- Ensure Branch goals were obtained
- Mortgage Originator
Skills
- Excel
- Scheduling
- Microsoft office
- Business intelligence
- Word
- Customer service
- Management
- Organizational skills
- Notary Public
- Shelter Buddy System
Timeline
Vet Clinic Coordinator
Ulster County Spca
11.2021 - Current
Office Manager/Bookkeeper
Dels Dairy Farm / Dutchess Creamery / Dels Roadside / Oak Terrace
03.2019 - 02.2020
Administrative Assistant/Branch Coordinator
Catskill Hudson Bank
06.2010 - 02.2019
AVP Operations Mgr, Asst. Br. Mgr, Asst. Financial Advisor
Marine Midland Bank / HSBC Bank
09.1984 - 04.2010