Sandra Durkee
Nellysford,VA
Summary
Dynamic Certified Medical Assistant with extensive experience at Gastro Health, excelling in patient care and clinical documentation. Proven ability to enhance patient satisfaction through effective communication and meticulous record-keeping. Skilled in EHR management and HIPAA compliance, demonstrating strong attention to detail and a commitment to improving healthcare outcomes.
Overview
21
21
years of professional experience
Work History
Certified Medical Assistant
Gastro Health
05.2021 - 05.2025
- Assisted with patient intake and scheduling, ensuring efficient workflow in busy clinic environment.
- Maintained accurate medical records using electronic health record (EHR) systems for effective patient management.
- Educated patients on medication instructions and follow-up care to enhance treatment outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Performed medical records management, including filing, organizing and scanning documents.
- Conducted vital sign assessments, documenting results to facilitate timely medical decisions.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
Dr. Kaye Halsey, Gynecologist
06.2012 - 07.2014
- Assisted in patient intake process, ensuring accurate documentation and efficient workflow.
- Administered injections and vaccinations, following safety protocols to maintain patient health.
- Educated patients on treatment plans and medication adherence, enhancing patient understanding.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Medical Assistant/ Front Desk
Martha Jefferson Afton Family Medicine
08.2004 - 03.2005
- Conducted patient intake, gathering medical histories and vital signs efficiently.
- Managed appointment scheduling, optimizing clinic workflow and reducing wait times.
- Educated patients on treatment plans and preventative care, enhancing understanding and adherence.
- Maintained accurate medical records using electronic health record (EHR) systems, ensuring data integrity and accessibility.
- Taught patients about medications, procedures, and care plan instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
High School Diploma -
ICS Newport Pacific High School
Scranton, PACertified Medical Assistant - Medical Assistant
The Richmond School of Health And Technology
Richmond, VA05.2003
Skills
- Medical terminology
- Patient scheduling
- Clinical documentation
- Electronic health records
- Patient documentation
- Medical records management
- Attention to detail
- Multitasking and organization
- Team collaboration
- Telephone etiquette
- Direct patient care
Timeline
Certified Medical Assistant
Gastro Health
05.2021 - 05.2025
Medical Assistant
Dr. Kaye Halsey, Gynecologist
06.2012 - 07.2014
Medical Assistant/ Front Desk
Martha Jefferson Afton Family Medicine
08.2004 - 03.2005
High School Diploma -
ICS Newport Pacific High School
Certified Medical Assistant - Medical Assistant
The Richmond School of Health And Technology
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