Sandra Dyer
Wabash,IN
Summary
Motivated Housekeeper with 11 years of hospital cleaning employment. Proven leadership, and training skills. Familiar with proper use of all cleaning materials. Results-driven housekeeper excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Energetic Housekeeper with 11 years of hands-on experience cleaning and maintaining hospital and offices. Detail-oriented individual possessing strong work ethic and excellent organizational skills. Proficient in sanitation and hygiene cleaning equipment operations. Committed to finishing tasks on time while exceeding expectations.
Overview
13
13
years of professional experience
Work History
Assistant Housekeeping Supervisor and Laundry
Autumn Ridge Rehabilitation
09.2023 - Current
- Coordinated special projects such as deep cleaning and seasonal maintenance tasks to ensure a well-maintained property.
- Managed linen inventory efficiently, reducing waste while ensuring sufficient stock was always available for daily operations.
- Assisted in creating employee performance evaluations that contributed to increased accountability and job satisfaction within the department.
- Enhanced guest satisfaction by ensuring timely and thorough cleaning of hotel rooms and public areas.
- Assisted in the development of housekeeping schedules for efficient staff allocation and workload management.
- Ensured strict adherence to safety protocols by educating staff on proper handling of chemicals and equipment usage.
- Collaborated with other department supervisors to provide seamless guest experiences during their stay at the property.
- Reduced supply costs by implementing inventory control measures, monitoring usage, and negotiating with vendors.
- Established an effective lost-and-found system that resulted in a prompt return of items to guests while minimizing storage requirements.
- Maintained high levels of cleanliness throughout the property by conducting regular inspections and addressing issues promptly.
- Successfully resolved guest complaints promptly and professionally through active listening, empathy, and problem-solving skills.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
- Placed orders for housekeeping supplies and guest toiletries.
- Increased employee performance through effective supervision and training.
- Completed schedules, shift reports, and other business documentation.
- Evaluated employee performance and developed improvement plans.
- Managed laundry sorting, washing, drying, and ironing.
Housekeeping Attendant
Iroquois Memorial Hospital
08.2012 - 05.2023
- Observed and report hand hygiene every month.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Kept building entryway glass clean and polished for professional presentation.
- Trained new employees in cleaning all areas of hospital.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Completed pre-cleaning duties by setting up cleaning carts with cleaning supplies and supplies.
- Sanitized all surfaces, wiped down surfaces and swept and mopped floors.
- Hazmat trained.
- Help out in any cleaning area.
Education
High School - undefined
South Newton Senior High School
Kentland, IN05.1984
Skills
- Vacuuming and Sweeping
- Knowledge of all hospital codes
- Cleaning Bathrooms
- Supply Replenishment
- Mopping floors
- Guest Safety
- Washing Windows
- Special Requests
- Dusting Furniture
- Chemical Cleaners
- Restroom Detailing
- Stocking Bathrooms
- Linens and Toiletries
- Providing Feedback
- Polishing Surfaces
- Surface Sanitizing
- Storage Organization
- Hazardous Chemicals
- Maintenance Work Orders
- Linen Replacement
- Housekeeping Understanding
- Deep Cleaning Protocols
- Trash Collection and Disposal
- Bathroom Servicing
- Stairs and Railings
- Room and Public Space Cleaning
- Equipment Disinfection
- Clean Rugs and Carpets
- CDC Sanitation Guidelines
- Chandelier and Light Fixture Cleaning
- Supply Room Organization
- Window Blind Dusting
- Wall and Ceiling Cleaning
- Isolation room cleaning
- Company Quality Standards
- Nursing Homes
- Special and Routine Cleaning
- Minor Repair
- Service Quality
- Cleaning and Maintenance
- COVID-19 Safety Procedures
Accomplishments
Started at Autumn Ridge in Laundry in September 2023. In June of 2023 I became Assistant Supervisor for Housekeeping and Laundry
Additional Information
I have done hazmat training for 2 years. I do hand washing observations every month. I train new employees in all areas of hospital.
Timeline
Assistant Housekeeping Supervisor and Laundry
Autumn Ridge Rehabilitation
09.2023 - Current
Housekeeping Attendant
Iroquois Memorial Hospital
08.2012 - 05.2023
High School - undefined
South Newton Senior High School
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