Hi, I’m
Sandra Easterling
Graysville,AL
Summary
Dynamic leader with a proven track record in small business operations and customer relations, notably at SE Roofing. Excelled in staff management and operations management, driving efficiency and fostering strong client relationships. Skilled in marketing and business administration, significantly enhancing brand visibility and customer satisfaction. Demonstrates exceptional decision-making and attention to detail, ensuring competitive advantage and operational excellence.
Overview
16
years of professional experience
Work History
SE Roofing
Owner Roofing
01.2021 - Current
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
House Cleaning Services/ Self Employed
Maid
11.2021 - 12.2022
Job overview
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
- Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Ensured timely completion of tasks by managing daily schedules efficiently and prioritizing workload.
- Supported a welcoming atmosphere within clients'' homes by respecting their privacy while performing necessary duties thoroughly yet discreetly.
AC Services
Quality Control Inspector
10.2012 - 08.2018
Job overview
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Identified and documented quality discrepancies for management to develop resolutions.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
Walmart
Cashier
06.2012 - 12.2012
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Burger King
Crew Member
05.2008 - 04.2010
Job overview
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register to ring up final bill and process various forms of payment.
Education
Chilton County High SchoolClanton, AL
from Academics
05.2007
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Operations Management
- Business Management
- Staff Management
- Marketing
- Staff hiring
- Business Administration
- Attention to Detail
- Customer Service
- Decision-Making
- Inventory Control
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Maid
House Cleaning Services/ Self Employed
11.2021 - 12.2022
Owner Roofing
SE Roofing
01.2021 - Current
Quality Control Inspector
AC Services
10.2012 - 08.2018
Cashier
Walmart
06.2012 - 12.2012
Crew Member
Burger King
05.2008 - 04.2010
Chilton County High School
from Academics
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