Sandra Eastlick
Summary
Dynamic sales professional with a proven track record at Hydro-Air Solutions, LLC, excelling in customer service and relationship building. Skilled in problem-solving and team collaboration, I enhanced client retention through tailored solutions and effective communication, driving significant sales growth and fostering long-term loyalty.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Sales Associate
A Healthy Home Company
02.2018 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Area Sales Manager
Hydro-Air Solutions, LLC
02.2015 - 02.2018
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
- Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.
- Built lasting relationships with clients through outstanding customer service interactions.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
- Accompanied sales reps in field for ride-alongs to teach, observe and work one-on-one.
Education
Bachelor of Arts - Sociology
Nazarene Bible College
Colorado Springs, COSkills
- Customer service
- Time management
- Problem-solving skills
- Excellent people skills
- Verbal/written communication
- Teamwork and collaboration
Timeline
Sales Associate
A Healthy Home Company
02.2018 - Current
Area Sales Manager
Hydro-Air Solutions, LLC
02.2015 - 02.2018
Bachelor of Arts - Sociology
Nazarene Bible College
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