Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Erias

Montgomery,IL

Summary

Proven expertise in Workers Compensation and File Management, demonstrated through impactful mentorship and caseload management at Travelers Insurance. Excelled in teamwork and customer service, efficiently handling over 160 files and driving settlements. Achieved significant resolutions, showcasing exceptional organizing skills and a commitment to excellence.

Overview

27
27
years of professional experience

Work History

Senior Claims Representative/Designated Trainer

Travelers Insurance
10.2011 - Current

currently managing a caseload of 165 litigated and non-litigated files for IL and WI

Evaluate and adjust claims in accordance with established claim standards and laws.

Establish reserves, provide benefits and negotiate files to settlement and resolution.

Participate in quarterly claim reviews with National Accounts.

Mentor new hires on company policies and procedures, providing guidance and support



Senior Claim Representative

Gallagher Bassett
07.1998 - 07.2003

Managed a caseload of 160 self insured litigated and non-litigated files.

Investigated and evaluated claims in accordance with established claim handling standards and laws.

Handled each claim from onset of investigation through settlement and resolution of file

Provide notice of qualifying claims to excess carriers.

Effective and timely communications with clients and claimants throughout the adjustment process

Onsite claim reviews with clients quarterly


Senior Claim Representative

United Heartland
08.1997 - 07.1998

Handling a caseload of 170 litigated and non litigated files for national and self insured accounts

Investigated claims to establish compensability, provided benefits and negotiated settlements to move cases to resolution

Participated in quarterly reviews with insureds.

Education

High School Diploma -

Trinity High School
River Forest, IL

Skills

  • Workers Compensation
  • File Management
  • Teamwork and Collaboration
  • Customer Service
  • Organizing and Prioritizing Work

Timeline

Senior Claims Representative/Designated Trainer

Travelers Insurance
10.2011 - Current

Senior Claim Representative

Gallagher Bassett
07.1998 - 07.2003

Senior Claim Representative

United Heartland
08.1997 - 07.1998

High School Diploma -

Trinity High School
Sandra Erias