Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sandra Escalante

Imperial,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A quick learner and detail oriented with strong organizational skills. Passionate about numbers and always strive for a high degree of accuracy.

Overview

26
26
years of professional experience

Work History

Library Assistant

City Of El Centro
02.2023 - Current
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Placed books on proper shelves when returned to circulation.
  • Located library materials, resources and technologies to fulfill patron requests.
  • Processed library card applications and maintained patron records with accurate contact information.
  • Collected and processed fines on overdue library materials using Munis.
  • Served as backup for requisition entry and and processing using Munis.
  • Helped patrons locate resources using catalog and circulation systems.
  • Answered questions from patrons and helped to find desired materials.
  • Assisted patrons with printing and copying according to personalized requirements.
  • Assisted with mailings and interlibrary loans to facilitate flow of information and resources between libraries.

Librarian Assistant

City Of Imperial
04.2018 - 03.2020
  • Handled in-person and telephone requests for information and materials
  • Restocked returned items to correct shelf or storage locations
  • Sourced and processed interlibrary loans across networks
  • Compiled and maintained circulation, material and equipment records
  • Directed patrons to desired library books, reference items and equipment
  • Organized library equipment and collections
  • Collected fines from customers for overdue books and resources
  • Used library and in scholarly databases to locate necessary information
  • Cataloged new library resources and materials using Polaris
  • Located desired materials for institutional staff special projects
  • Reshelved books to maintain neat and tidy reading area
  • Cleaned and repaired damaged books and library resource materials
  • Answered patrons' questions at circulation desk
  • Replaced worn labels and barcodes to keep materials in good physical condition.

Tax Preparer

H & R Block
11.2011 - 04.2012
  • Finalized and processed paperwork with local, state and federal government authorities
  • Liaised between clients and tax authorities such as IRS representatives
  • Applied federal and state government regulations to prepare accurate and compliant tax returns for clients in [Industry]
  • Strategized plans to help clients reduce liabilities and maximize deductions in future tax periods
  • Determined clients' eligibility for tax credits, abatements or deductions through careful research and oversight.

Member Service Representative II

Sun Community Federal Credit Union
05.1998 - 12.2002
  • Processed new accounts, including checking and savings accounts credit applications
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse
  • Processed customer transactions, including loan payments, safe deposit boxes and check-cashing
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees
  • Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills
  • Prepared official checks for customer and internal bank needs
  • Opened new customer accounts, including checking, savings and lines of credit
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs
  • Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy
  • Entered transactions into computer and issued customer receipts
  • Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers
  • Balanced daily cash deposits and vault inventory with zero error rate
  • Supervised tellers to verify compliance with both federal and local regulations
  • Mentored and trained newly hired tellers to familiarize each with job responsibilities and organizational procedures
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.

Education

Diploma -

Central Union High School
El Centro, CA
06.1988

Skills

  • Creative thinking
  • Customer Service Skills
  • Works well with others
  • Great communication skills
  • Active listener
  • Self motivated
  • Quick learner with time management skills
  • Detail oriented

References

Available upon request

Timeline

Library Assistant

City Of El Centro
02.2023 - Current

Librarian Assistant

City Of Imperial
04.2018 - 03.2020

Tax Preparer

H & R Block
11.2011 - 04.2012

Member Service Representative II

Sun Community Federal Credit Union
05.1998 - 12.2002

Diploma -

Central Union High School

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Sandra Escalante