Detail-oriented Registered Behavior Technician demonstrating expertise in behavior intervention strategies and training junior staff. Committed to fostering effective communication among clients, families, and healthcare teams to drive positive health outcomes.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
12
12
years of professional experience
Work History
Registered Behavior Technician
Therapies and Therapies
Houston, TX
11.2025 - Current
Implemented individualized treatment plans to enhance client behavior and social skills.
Collaborated with interdisciplinary teams to develop and refine behavior intervention strategies.
Conducted data collection and analysis to monitor client progress and adjust interventions.
Trained and mentored junior staff on behavioral techniques and documentation procedures.
Facilitated communication between clients, families, and service providers for cohesive care delivery.
Developed training materials for staff focused on best practices in behavior management techniques.
Evaluated program effectiveness by analyzing feedback and outcomes, driving continuous improvement efforts.
Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
Medical Assistant/Surgical Technologist
Texas Vein Experts
The Woodlands, TX
08.2025 - 10.2025
Assisted in patient intake processes, ensuring accurate collection of medical histories and vital signs.
Coordinated scheduling for patient appointments, optimizing clinic workflow and reducing wait times.
Implemented electronic health record updates, enhancing data accuracy and retrieval efficiency.
Educated patients on pre-operative procedures, fostering understanding and compliance with treatment plans.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Medical Assistant
Centrum Health
Houston, TX
02.2024 - 06.2025
Streamlined appointment scheduling system, reducing wait times and increasing patient satisfaction scores.
Led initiatives to enhance workflow efficiency, resulting in improved response times for emergency cases.
Mentored junior medical assistants, ensuring adherence to clinical standards and promoting professional development.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Sales Representative Assistant Manager
Cricket Wireless
Houston, TX
07.2022 - 02.2024
Assisted in training new sales representatives on product knowledge and customer service techniques.
Developed and implemented strategies to improve customer engagement and retention rates.
Coordinated team schedules to ensure optimal coverage during peak sales periods.
Analyzed sales data to identify trends, informing inventory management and promotional strategies.
Led weekly team meetings to review performance metrics and set sales goals collaboratively.
Front and Back Office Lead MA /Laboratory Manager
Lifesavers Emergency Room
Tomball, TX
11.2017 - 03.2023
Managed patient intake processes, ensuring accurate documentation and efficient flow of information.
Assisted in administering medications and treatments under physician supervision, enhancing patient care quality.
Performed routine laboratory tests and prepared specimens for analysis, maintaining compliance with safety protocols.
Collaborated with healthcare team to develop patient care plans, improving overall treatment outcomes.
Trained new staff on operational procedures and best practices, fostering a collaborative work environment.
Sanitized, restocked, and organized exam rooms and medical equipment.
Oversaw laboratory operations, ensuring compliance with safety and quality standards.
Managed inventory control, optimizing supply chain processes for efficiency.
Developed and implemented training programs for laboratory staff to enhance skills and performance.
Evaluated and upgraded laboratory equipment to improve operational capabilities and reliability.
Managed daily front and back office operations to ensure seamless patient flow and care delivery.
Trained and mentored new medical assistants, enhancing team performance and service quality.
Oversaw daily back office operations, ensuring compliance with healthcare regulations and policies.
Certified Nursing Assistant
The Pines of Oakhurst
Spring, TX
09.2014 - 12.2017
Assisted patients with daily living activities, ensuring comfort and dignity.
Monitored vital signs and reported changes in patient conditions to nursing staff.
Collaborated with healthcare team to implement individualized care plans.
Trained new staff on best practices for patient care and safety protocols.
Maintained accurate patient records in compliance with healthcare regulations.
Provided emotional support to patients and families during challenging times.
Ensured cleanliness and safety of patient environments through regular inspections.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.