Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
Work History
Patient Care Secretary
Vitas Hospice and Health Care
Sebring
04.2025 - Current
Processed incoming calls and directed inquiries to appropriate staff members.
Maintained confidentiality of patient information in compliance with regulations.
Assisted healthcare team with patient data entry and record management.
Communicated with families regarding care plans and service updates.
Prepared documentation and reports for patient admissions and discharges.
Organized and filed medical records, documents, correspondence and other materials.
Processed incoming mail and faxes related to patient care services promptly.
Answered phones, responded to inquiries from staff and the public regarding services provided by the clinic.
Documented and responded to incoming correspondences to address questions.
Compiled physical and digital documents, charts, and reports.
Participated in staff meetings and contributed to quality improvement initiatives.
Transmitted medical records and other correspondence by mail, e-mail, or fax.
Communicated with patients with compassion while keeping medical information private.
Certified Nursing Assistant
Advent Health
Wauchula
04.2015 - 09.2023
Assisted patients with daily living activities and personal hygiene.
Monitored vital signs and reported changes to nursing staff.
Documented patient progress and care in electronic health records.
Maintained a clean and safe environment for patients and staff.
Answered call lights promptly and responded to patient needs accordingly.
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Observed and reported unusual symptoms and changes to charge nurse.
Served meals to patients in their rooms and assisted with feeding when needed.
Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Assisted with ambulation of patients utilizing appropriate equipment safely.
Helped residents walk with or without self-help devices.
Distributed drinking water and nourishment to residents.
Assisted residents in preparing for activities and social programs.
Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.