Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
Generic

Sandra Fagbemi

Houston,TX

Summary

Quality-focused Store Manager who is skilled at providing employees with clear guidelines and targeted goals to drive sustained revenue growth, team efficiency, and customer loyalty. Knowledgeable about recruiting, hiring, training, and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner, and analytical problem solver with a demonstrated record of retail success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Specialist

Peloton
Houston, TX
10.2021 - Current
  • Listened to customer needs to identify and recommend the best products and services.
  • Identified opportunities for cross-selling products or services within existing accounts.
  • Adhered to company initiatives and achieved established goals.
  • Drove sales of company products and services by meeting with customers using a strategic and organized approach.
  • Created customized presentations for potential customers.
  • Placed orders and answered customer questions in person, through email, and over the phone to maximize customer service.

Store Manager

Quay Australia
Houston, TX
04.2020 - 08.2021
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Maintained accurate records of employee performance reviews.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.

Store Manager

Finish Line
Frisco, TX
12.2017 - 02.2019
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Created weekly work schedules for store personnel.
  • Delegated work to staff, setting priorities and goals.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Planned and completed group projects, working smoothly with others.

Supervisor

Sam's Club
Sherman, TX
01.2015 - 11.2017
  • Monitored employee productivity levels regularly to identify areas of improvement.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Responded to customer questions regarding products, prices, and availability.
  • Recognized by management for providing exceptional customer service.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.

Education

Associate of Science - College of Technology

Grayson College
Denison, TX
12-2017

Skills

  • Relationship Selling
  • Team Collaboration
  • Sales Training
  • Sales Strategy Development
  • Sales Presentations
  • Inventory Coordination

Accomplishments

  • S

Certification

  • Sams Club- Rookie of the year
  • Peloton- 84% leading generation to goal in Q1 and #1 in the location
  • Peloton- Embodying companies value most in the location
  • Peloton- Top power ranked individual in the location for Q1
  • Peloton- 90.4% sales goal in Q1 and #1 within the location

Languages

Afrikaans
Limited

References

References available upon request.

Timeline

Sales Specialist

Peloton
10.2021 - Current

Store Manager

Quay Australia
04.2020 - 08.2021

Store Manager

Finish Line
12.2017 - 02.2019

Supervisor

Sam's Club
01.2015 - 11.2017

Associate of Science - College of Technology

Grayson College

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Sandra Fagbemi