Sandra Ferdinand
Sherman,TX
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
10
10
years of professional experience
Work History
Human Resources Manager
Texoma Community Center
07.2021 - 09.2023
- Maintained company & human resources regulatory compliance with local, state and federal laws.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Fostered positive work environment through comprehensive employee relations program.
- Maintained payroll and benefits for 200 employees, minimizing financial discrepancies through detailed program management.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
Human Resources Staffing Specialist
Carrus Hospital
07.2017 - 12.2020
- Hired employees and initiated new hire paperwork process.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Assisted with writing job postings and job descriptions for boards.
- Developed and implemented onboarding and orientation programs for new employees.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Administered employee benefits programs for 500 employees and assisted with open enrollment.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Developed and monitored employee recognition programs.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
Human Resources Generalist/EEO Officer/Benefits Specialist
Big Five Community Services
06.2013 - 12.2016
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Facilitated criminal background check process for new hires.
- Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
- Explained and administered medical insurance, disability and flexible spending accounts.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
- Provided job placement accommodation recommendations for employees on physician-mandated medical restriction.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
- Developed and implemented onboarding and orientation programs for new employees.
- Administered employee benefits programs 350 employees and assisted with open enrollment.
- Reduced expenses by analyzing Worker's Compensation Claims by 90%, thereby saving over $250,000 annually, while ensuring adherence to legal requirements.
Education
Bachelor of Arts - Business Administration/Management
Austin College
Sherman, TX1985
Skills
- Succession Planning
- Policy Enforcement
- Recordkeeping
- Payroll Administration
- Employee Relations
- Employee Onboarding
- Benefits Administration
- Recruitment and Hiring
- Records Management
- Equal Opportunities Facilitation
- Legal Compliance
- Payroll coordination
- Compensation and benefits
- Microsoft Office proficiency
Timeline
Human Resources Manager
Texoma Community Center
07.2021 - 09.2023
Human Resources Staffing Specialist
Carrus Hospital
07.2017 - 12.2020
Human Resources Generalist/EEO Officer/Benefits Specialist
Big Five Community Services
06.2013 - 12.2016
Bachelor of Arts - Business Administration/Management
Austin College
Similar Profiles
Tristen MorrisTristen Morris
Children and Adolescent Case Manager at Texoma Community CenterChildren and Adolescent Case Manager at Texoma Community Center
Kari Kari null
Recovery Support Peer Specialist/ CHW at Texoma Community CenterRecovery Support Peer Specialist/ CHW at Texoma Community Center
Samuel FranklinSamuel Franklin
Relationship Banker at Texoma Community Credit UnionRelationship Banker at Texoma Community Credit Union
Brianna StephensBrianna Stephens
Patient Care Technician at Texoma Medical CenterPatient Care Technician at Texoma Medical Center
Brandon HarmonBrandon Harmon
Diesel Technician Internship at RDO EquipmentDiesel Technician Internship at RDO Equipment