Enhanced workplace safety by adhering to company policies and procedures during machine operation.
Upheld quality standards through inspections of components throughout the assembly process.
Set up and adjusted equipment and properly configured machines for daily operation.
Enhanced production efficiency by assembling products quickly and accurately on the assembly line.
Kept pace with repetitive work.
Delivery Driver
Roadie - Veho
02.2018 - 08.2023
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Delivered packages to customer doorsteps and business offices.
Communicated with dispatcher when needed.
Inspected exterior and interior of vehicle at beginning of each shift to ensure proper operation.
Customer Service Representative Remote
Via Source Solutions
08.2022 - 04.2023
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Updated account information to maintain customer records.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Ensured data security with implementation of antivirus software and regular system scans.
Installed, configured and maintained computer systems and network connections.
Packer Associate
Amazon
04.2020 - 02.2022
Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.
Utilized adhesive labels and other materials to package items.
Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
Enhanced production efficiency by maintaining and operating tape machines.
Assembly
Hilumz
07.2016 - 02.2019
Assembled from blueprints and photographs.
Performed finishing operations, including assembling, using screws, and fastening nuts and bolts.
Used various power tools, including drills.
Experienced with gauges, and measuring tools.
Enhanced product quality by testing electronic components and identifying defects.
Education
Emergency Medical Technician Refreshers Course - Emergency Medical Technician
Aiken Technical College
Graniteville, SC
High School Diploma -
Glenn Hills High School
Augusta, GA
06.1997
Skills
Customer Service
Work Area Cleaning
Delivery Driver
Computer Skills
Organizational skills
Power and Hand Tools
Microsoft Office
Quality Assurance And Control
Telephone Skills
Assembly and Production
references
Ms. Sveta Z., 6788679200 ext. 314
Ms. Yaneli, 4042140412
Mr. Al Sistrunk, 7707012800
Timeline
Assembly Line Machine Operator
Hitachi Automotive
09.2023 - Current
Customer Service Representative Remote
Via Source Solutions
08.2022 - 04.2023
Packer Associate
Amazon
04.2020 - 02.2022
Delivery Driver
Roadie - Veho
02.2018 - 08.2023
Assembly
Hilumz
07.2016 - 02.2019
Emergency Medical Technician Refreshers Course - Emergency Medical Technician