Sandra Figueroa
Mathis,USA
Summary
Very motivated, fast learner, good leadership skills and works well with others.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Medical Assistant
Abdominal Specialists of South Texas
12.2015 - Current
- Lead medical assistant to one of the Drs.
- Carry out orders of radiology, procedures, and medications that the Dr orders for patients.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Educate patients on procedures, diagnosis and medications.
- Gather additional information the Dr needs to be able to treat patients properly.
- Schedule procedures for patients and give them instructions on how to prep for their procedures.
- Managed to organize the area and earn the Dr's and patient's trust.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Receptionist
Abdominal Specialist of South Texas
07.2015 - 12.2015
- Scan paperwork into patients charts, check in patients, verify insurance, get patients paperwork ready for MA's.
- I was able to get receptionist area organized that allowed for great patient flow.
- Great electronic records experience, computer knowledge, typing skills and ability to use the fax, scan and copy machines.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Improved workflow by introducing more efficient document handling and organization practices.
Assistant Manager
Security Finance Company
07.2014
- Input customers information into computer system, process new loans, renew current loans, daily bank deposits.
- I've been able to implement the need for great customer service because it was something that the staff there was lacking.
- Computer, fax machine skills.
Pharmacy Coordinator
Correctional Healthcare Company
11.2010 - 09.2013
- Inventory control (medications, medical supplies & office supplies), pharmacy operations, filing, submit referrals, make outside medical appointments.
- Daily counts on control substances and sharps.
- Supervise 3 employees and their daily shift assignments.
- I was able to straighten out pharmacy and get rid of all the expired medications and supplies that were there when i took over.
- Was able to have 100% on pharmacy audits every time we had an audit.
- Detainees all had their own medications.
- Built up good communications with the US Marshak service.
- Doctors were able to run their clinics better because i had all the equipment they needed.
- Great leadership skills, bilingual, computer literate and worked well with others, goal oriented, hard worker and willing to work overtime to accomplish my goals, very dependable.
Patient Care Assistant
University of Texas Medical Branch
07.1996 - 11.2010
- Medicate offenders, help with clinic, inventory control, filing.
- Was able to get security to work along side medical as a team.
- Helped maintain 100% on pharmacy audits.
- New all medications and their side effects, bilingual, computer literate, very dependable, hard worker and willing to work overtime to accomplish my goals.
Manager
Southguard Corporation
03.1992 - 04.1995
- Supervise daily operations of store and employees, bank deposits, filing, paying out invoices, daily sales reports, inventory control, deal with vendors on daily basis, make sure we provided great customer service.
- The store had very low sales and i was able to clean up the store and turn it around to make it one of the stores with the highest sales.
- Great customer service, bilingual, goal oriented and great leadership skills, very dependable, hard worker.
Education
Certified Medication Assistant - Nursing
Coastal Bend College
Beeville, TX01.1996
Certified Nursing Assistant - Nursing
Coastal Bend College
Beeville, TX01.1995
Skills
- Spanish
- Home care
- Marketing
- Medical Scheduling
- EMR Systems
- Computer Literacy
- Vital Signs
- Medical Office Experience
- Insurance Verification
- Patient Care
- Experience Administering Injections
- Transcription
- Data entry
- Reliable team player
- Specimens collection and processing
- Professionalism and ethics
- Maintaining confidentiality
- Medical office administration
Certification
CPR Certification
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Abdominal Specialists of South Texas
12.2015 - Current
Receptionist
Abdominal Specialist of South Texas
07.2015 - 12.2015
Assistant Manager
Security Finance Company
07.2014
Pharmacy Coordinator
Correctional Healthcare Company
11.2010 - 09.2013
Patient Care Assistant
University of Texas Medical Branch
07.1996 - 11.2010
Manager
Southguard Corporation
03.1992 - 04.1995
Certified Nursing Assistant - Nursing
Coastal Bend College
Certified Medication Assistant - Nursing
Coastal Bend College
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